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What is Qualer?

Qualer serves as a cloud-driven platform for managing assets and services, optimizing the processes of maintenance and calibration. By utilizing Qualer, organizations can achieve full visibility and effortless cooperation with both internal teams and external service providers. This platform functions as a comprehensive ecosystem for managing asset lifecycles and service events, ensuring transparency and responsibility, which significantly improves asset management and regulatory compliance regardless of your location. Furthermore, Qualer empowers users to streamline operations and make informed decisions about their assets.

What is Incident IQ?

IncidentIQ is dedicated to enhancing educational experiences and asset management by modernizing technology support and service delivery tailored for K-12 institutions. By digitizing service processes, IncidentIQ empowers educators, learners, and support personnel alike. This innovative approach is transforming how school districts manage and provide services, encompassing everything from help desk ticketing systems to the oversight of IT assets and maintenance requests. The platform facilitates the rapid distribution of learning devices to students, ensuring they can access the technology they need without delay. Users can conveniently check out devices while monitoring their previous ownership and storage details. Designed specifically for the complexities of K-12 technology, IncidentIQ's asset management tools enable enterprises to maintain crucial asset data in real time. This robust software not only cuts administrative costs and enhances the service management workflow but also offers improved transparency regarding asset utilization. As a result, schools can make more informed decisions about resource allocation and technology investments.

Media

Media

Integrations Supported

Microsoft Entra ID

Integrations Supported

Active Directory
Administrator's Plus
Blackbaud SIS
Duolingo
Gradelink SIS
LearnZillion
LogMeIn Rescue
Memrise
Microsoft Azure
Mimasa AI
Prodigy
Quizlet
RapidIdentity
TADS Admissions & Enrollment
Turnitin
Tyler SIS Classroom 360
Veracross

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing based on district student enrollment

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Qualer

Company Location

United States

Company Website

qualer.com

Company Facts

Organization Name

Incident IQ

Company Location

United States

Company Website

www.incidentiq.com

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Inventory Management
Location Tracking
QR Codes
Service History

Calibration Management

Calibration Instructions
Calibration Schedules
Compliance Management
Device History
Due Date Tracking
Gage Management
Label Printing
Measurement Readings
Multi-Station Management
Out-of-Tolerance Notification
Statistical Data Reporting

CMMS

Asset Tracking
Calibration Management
Inventory Control
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Compliance

Audit Management
Compliance Tracking
Environmental Compliance
FDA Compliance
ISO Compliance
Risk Management
Surveys & Feedback
Version Control
Workflow / Process Automation

Facility Management

Asset Management
Equipment Management
Facility Scheduling
Maintenance Tracking
Preventive Maintenance
Room Scheduling
Vendor Management
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fixed Asset Management

Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Document Management
Inventory Tracking
Tax Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Contract/License Management
Cost Tracking
Depreciation Management
Maintenance Management

SaaS Management

SaaS Operations Management
Usage Tracking / Analytics
Vendor Management

Categories and Features

Asset Tracking

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Inventory Management
Location Tracking
QR Codes
Service History

CMMS

Asset Tracking
Inventory Control
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Mobile Access
Product Identification
Reporting/Analytics

K-12

Not specified

School Management

Facility Management
Independent / Private
K-12
Parent / Student Portal
Reporting/Analytics
School District

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