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What is Quality Voice & Data?

Quality Voice & Data (QVD) connects calls directly to major carriers, ensuring every call is authenticated and delivered with full SHAKEN attestation. Their Trusted Call Completion package combines top-notch caller ID verification with real-time monitoring and corrective measures to prevent call blocking or being marked as spam. To further bolster outbound communication, QVD provides a Branded Calling ID that features business names, logos, and the purpose of calls, leading to a notable increase in answer rates by over 48%. Furthermore, QVD employs proprietary technology, advanced data models, and intuitive dashboards to enhance the efficiency of call delivery. With a legacy of over thirty years, a multitude of patents, and the management of billions of calls, QVD’s services include local caller ID numbers, flexible SIP trunking, live monitoring, spam remediation for caller ID, and cloud-based VoIP phone systems. Their comprehensive approach not only guarantees effective communication but also aids businesses in maintaining a strong phone presence amid fierce competition. This unwavering dedication to superior service distinguishes QVD as a frontrunner in the telecommunications sector, showcasing their commitment to innovation and client satisfaction. As they continue to evolve, QVD remains focused on providing cutting-edge solutions that meet the dynamic needs of their clients.

What is Knowlarity?

AI-driven Cloud Telephony Solutions offer profound insights and enable streamlined communication, facilitating online operations and efficient management of high call volumes. By utilizing Automated Outbound Solutions, organizations can effectively connect with students and their parents, allowing for valuable data collection through simple missed calls for surveys. These automated systems are also instrumental in reaching out to customers, while hosted call center solutions and IVR systems enhance verification processes, leading to reduced cancellations and lower operational costs. With our hosted call center services, patients can receive continuous support around the clock, ensuring their needs are met at all times. The integration of IVR and ASR not only saves customers time but also expedites their connection to the appropriate personnel, a crucial factor in emergency scenarios. Regular updates further enhance customer experience, while Smart IVR facilitates the gathering of customer information and efficient management of high call volumes. Overall, our automated outbound solutions are designed to keep customers informed with important updates, ensuring effective communication at all levels.

Media

Media

Integrations Supported

Armour365
CentraHub CRM
Focus X
Freshdesk
Freshsales
Gnani Bot Builder Platform
HubSpot CRM
Kylas
LifeLinkr
MyClassboard
Nimble
ProManage
PropFlo
Quickwork
Vitrify IVF Software
Vtiger CRM
Zendesk
Zoho CRM
Zoho Desk
Zoho One

Integrations Supported

Armour365
CentraHub CRM
Focus X
Freshdesk
Freshsales
Gnani Bot Builder Platform
HubSpot CRM
Kylas
LifeLinkr
MyClassboard
Nimble
ProManage
PropFlo
Quickwork
Vitrify IVF Software
Vtiger CRM
Zendesk
Zoho CRM
Zoho Desk
Zoho One

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Quality Voice & Data

Company Location

United States

Company Website

qualityvoicedata.com

Company Facts

Organization Name

Knowlarity Communications Pvt. Ltd.

Date Founded

2009

Company Location

India

Company Website

knowlarity.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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