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What is Quicktalk?

Quicktalk is a streamlined call center solution tailored for small businesses, allowing entrepreneurs and startups to effortlessly set up phone support and manage customer interactions from any device. Users have the option to choose a new dedicated phone number or keep their current one while custom-configuring an auto-attendant that includes features like personalized greetings, business hours, call routing, and announcements, all backed by unlimited calling. Moreover, Quicktalk incorporates sophisticated call center features such as call recording, cascading calls, real-time monitoring, and detailed analytics, specifically designed for smaller enterprises. This innovative software not only boosts customer service but also significantly simplifies communication processes, making it an invaluable tool for growing businesses looking to enhance their operational efficiency. With its user-friendly interface and rich feature set, Quicktalk is committed to supporting small businesses in achieving their customer service goals.

What is Ninja Number?

Ninja Number is a mobile application that assigns an additional number to your existing cellphone, enabling your business to monitor all communications effortlessly. This app not only handles missed calls for you but also manages incoming calls and messages, ensuring you never miss important communication. With Ninja Number, you can connect up to five different devices, allowing team members to handle calls and texts collaboratively. To facilitate quick resolutions for customers, multiple team members can join a text thread, while the auto-reply feature lets you personalize responses to common inquiries. Additionally, the app's intelligent system recognizes voicemails, texts, or messages related to these frequent questions and automatically provides the appropriate responses. As your business expands, Ninja Number adapts to your needs, offering the option of live operators to answer calls when you're unavailable. You can also upgrade to a PBX system, complete with pre-recorded greetings and extensions for your employees, ensuring that your communication remains professional and efficient as you grow. This flexibility allows businesses to maintain a high level of customer service while managing their communications effectively.

Media

Media

Integrations Supported

Gmail
Magento
Shopify
Slack
Wix
WooCommerce

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$9.95/month
7-day free trial available for all plans. Plans are available on the web and in the app store for purchase. The Flex plan starts at $9.95 per month and allows you to link up to 5 simultaneous devices per phone number. The Multi plan starts at $49.95 per month and offers you a phone number with extensions and linked devices.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Quicktalk

Date Founded

2022

Company Location

France

Company Website

www.quicktalk.com

Company Facts

Organization Name

Ninja Number

Date Founded

2002

Company Location

United States

Company Website

ninjanumber.com

Categories and Features

Second Phone Number

Not specified

Categories and Features

Business Phone Systems

Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Not specified

Second Phone Number

Not specified

Telephony

Call Center Management
VoIP

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