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What is Quvu?

Quvu is an innovative contact center management system that operates entirely in the cloud. Designed with a self-built technology, it enables businesses to revolutionize their customer interaction processes, assess performance metrics, and enhance agent efficiency. Catering to call centers of various scales, Quvu integrates features such as Predictive and Preview dialing, an advanced iQ wallboard, customizable real-time statistics, and compliance with Ofcom and TPS regulations, among other smart functionalities. Its user-friendly web interface allows users to manage operations effortlessly from any web browser, making it a versatile solution. Quvu not only helps you connect with more customers and conduct effective market research but also plays a crucial role in fostering customer loyalty, while delivering insights that are instrumental in optimizing overall performance. As a result, adopting Quvu can significantly elevate your operational capabilities and drive business growth.

What is PhoneBurner?

PhoneBurner is an innovative platform designed to enhance dialing and accelerate sales for both B2B and B2C sales teams, enabling them to have more meaningful conversations with their clients. With the introduction of ARMOR, users benefit from the most extensive spam protection and answer rate enhancement available, all managed effortlessly. The platform boasts an impressive average answer rate exceeding 10%, which translates to millions of productive conversations facilitated without awkward silences or connection delays. By integrating calls, emails, and SMS, PhoneBurner streamlines various time-consuming processes, including leaving voicemails, sending emails, logging calls, and managing post-call tasks, allowing representatives to focus predominantly on closing deals and engaging in discussions. You can oversee your entire team from a single dashboard that provides advanced analytics and reporting features, automatic lead distribution, real-time coaching and monitoring of representatives, ensuring that key performance indicators consistently improve. Users consistently praise the platform for its productivity enhancements, user-friendly interface, and excellent answer rates, along with the flexibility of commitment-free plans. Experience the benefits of PhoneBurner today with a free trial that allows you to explore its powerful features.

Media

Media

Integrations Supported

Salesforce
Sugar Sell
Zoho CRM
Sisense

Integrations Supported

Salesforce
Sugar Sell
Zoho CRM
ActiveCampaign
Axis LMS
BombBomb
Constant Contact
Dubb
HubSpot Customer Platform
HubSpot Data Hub
HubSpot Marketing Hub
JobDiva
Mailchimp
Microsoft Outlook
OutreachCRM
Pipedrive
Podio
Wufoo
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

£99
Pricing is dependent on user requirements. Standard Quvu console starts from £99 + VAT per month

Pricing Information

$149/month/user
Unlimited dialing - from $149 per month

Volume discounts available for teams based on team size. Admin account is free unless engaged in dialing.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Pebbletree Ltd

Date Founded

2005

Company Location

United Kingdom

Company Website

quvu.co.uk

Company Facts

Organization Name

PhoneBurner

Date Founded

2009

Company Location

United States

Company Website

www.phoneburner.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Sales Dialers

Not specified

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Progressive Dialer

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
Inbound Call Center
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Instant Retrieval
On-Demand Recording

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

Email Tracking

Audience Segmentation
Campaign Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Distribution
Lead Scoring
Performance Management

Power Dialers

Not specified

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Management

Sales Acceleration

Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Dialers

Not specified

Sales Enablement

Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management

Second Phone Number

Not specified

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