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What is Relay?

Relay is a Montreal-based communication platform designed for businesses that provides phone and SMS services tailored for teams. It allows users to handle calls and messages directly from their browser through a shared inbox, featuring tools such as call forwarding, voicemail transcription, call recording, and signed webhooks. Setting itself apart from other providers that charge for minutes, Relay connects through your existing Twilio or Telnyx account, allowing you to pay only the rates set by the provider while retaining ownership of your numbers. The only costs incurred are for the software itself, which is billed in Canadian dollars. Relay offers a range of plans that cater to teams of various sizes, with additional seats priced between 3 to 7 dollars depending on the chosen plan. Utilizing your own API key, the platform provides AI-generated call summaries without imposing extra fees on users. Additionally, you can tailor daily messaging limits and monthly minute caps for each team, with features that automatically pause outbound messaging if an integration gets overwhelmed, while still permitting incoming calls. The platform is available in both English and French, enhancing its adaptability. Serving as a Canadian alternative to competitors such as OpenPhone, Aircall, and RingCentral, Relay also features a free plan that requires no credit card for sign-up, making it particularly inviting for new users. This combination of flexibility, transparency in pricing, and user-friendly features positions Relay as a compelling choice for teams looking to enhance their communication efficiency. As businesses increasingly prioritize streamlined communication tools, Relay provides an accessible and cost-effective solution for diverse team needs.

What is Gala by Gavion?

Gala operates as a virtual receptionist and administrative assistant specifically designed for the service and construction sectors. This intelligent assistant efficiently handles incoming communications, such as calls, texts, and emails, while also interacting with clients through tailored questions to evaluate their needs, keeping records of caller details, scheduling appointments through platforms like Google Calendar or Microsoft Outlook, and sending confirmation and reminder messages. In addition to these functions, Gala adeptly filters out spam calls and can either transfer urgent matters to human staff or flag them for follow-up. Supporting both English and French, including Québécois French, it can manage numerous calls at once without compromising quality. The Administrative Assistant feature further extends its capabilities by producing preliminary quotations based on images or addresses, updating customer databases and CRM systems, optimizing document workflows, and delivering valuable reports. Businesses have the option to keep their current phone numbers while directing calls to Gala, with all communication records and account information securely stored within Canada. Pricing is offered on a monthly basis in Canadian dollars, including a defined number of call minutes, along with choices for annual billing, which provides flexibility for diverse business requirements. By streamlining operations and enhancing customer engagement, this all-encompassing system makes Gala an indispensable tool for any company focused on service delivery. Furthermore, the user-friendly interface ensures that even those less tech-savvy can navigate the system with ease, further broadening its appeal to a wide range of businesses.

Media

No images available

Media

No images available

Integrations Supported

Integrations Supported

Google Calendar

API Availability

API Availability

Pricing Information

$17 CAD/month
Free Version

Pricing Information

$129 CAD/month
Receptionist Essential: CAD $129/month for 250 minutes, 3 users, and 1 voice agent; additional usage is CAD $0.37/minute. No setup fee. Annual billing is 15% off, paid upfront. Monthly plans are cancellable; additional users and voice agents cost extra.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

YesRelay

Date Founded

2026

Company Location

Canada

Company Website

yesrelay.com/en

Company Facts

Organization Name

Gavion inc.

Date Founded

2026

Company Location

Canada

Company Website

gavion.ai

Categories and Features

Categories and Features

AI Receptionists

Not specified

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