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What is Relay?

Relay is a Montreal-based communication platform designed for businesses that provides phone and SMS services tailored for teams. It allows users to handle calls and messages directly from their browser through a shared inbox, featuring tools such as call forwarding, voicemail transcription, call recording, and signed webhooks. Setting itself apart from other providers that charge for minutes, Relay connects through your existing Twilio or Telnyx account, allowing you to pay only the rates set by the provider while retaining ownership of your numbers. The only costs incurred are for the software itself, which is billed in Canadian dollars. Relay offers a range of plans that cater to teams of various sizes, with additional seats priced between 3 to 7 dollars depending on the chosen plan. Utilizing your own API key, the platform provides AI-generated call summaries without imposing extra fees on users. Additionally, you can tailor daily messaging limits and monthly minute caps for each team, with features that automatically pause outbound messaging if an integration gets overwhelmed, while still permitting incoming calls. The platform is available in both English and French, enhancing its adaptability. Serving as a Canadian alternative to competitors such as OpenPhone, Aircall, and RingCentral, Relay also features a free plan that requires no credit card for sign-up, making it particularly inviting for new users. This combination of flexibility, transparency in pricing, and user-friendly features positions Relay as a compelling choice for teams looking to enhance their communication efficiency. As businesses increasingly prioritize streamlined communication tools, Relay provides an accessible and cost-effective solution for diverse team needs.

What is OpenVBX?

OpenVBX is a cloud-based telephony solution designed to integrate effortlessly with a user's Twilio account, facilitating both voice calls and messaging services. Teams can take advantage of a web-based dialer alongside a shared inbox to manage both incoming and outgoing communications, which includes SMS management, call logs, recordings, and the design of interactive call flows featuring menus, routing based on business hours, voicemail, and various IVR capabilities. The platform also supports functions such as call transfers, conference calls, voicemail transcription, appointment scheduling, and automated workflows for improved efficiency. Users can select from a variety of plans that offer virtual phone numbers and collaborative calling options, while higher-tier plans unlock additional sales features like click-to-call, local presence dialing, CRM integration, bulk calling, SMS marketing, and an AI-driven voice assistant. OpenVBX is particularly beneficial for a range of organizations, including real estate firms, healthcare providers, and lending institutions, thus catering to varied business requirements. The service is easily accessible via a web interface and an app available for Android, with Twilio usage charges billed separately to users. Moreover, OpenVBX's exceptional adaptability makes it an indispensable tool for enhancing communication strategies and optimizing customer interactions across multiple industries, ensuring that businesses can meet their unique operational demands effectively.

Media

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Media

Integrations Supported

Integrations Supported

Brevo
Gmail
Google Calendar
Google Meet
Mailchimp
Mailgun
Microsoft Teams
Twilio
Zoom

API Availability

API Availability

Pricing Information

$17 CAD/month
Free Version

Pricing Information

$99/month
The Connect Starter plan is $99 per month for up to one user. Plans are billed monthly. OpenVBX requires a Twilio account; Twilio bills call and text usage separately. A 7-day free trial is offered, and the site does not list a free plan.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

YesRelay

Date Founded

2026

Company Location

Canada

Company Website

yesrelay.com/en

Company Facts

Organization Name

OpenVBX

Date Founded

2025

Company Location

India

Company Website

openvbx.app

Categories and Features

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

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