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What is Repair Right?

Repair Right is a Shopify app specifically created to help repair businesses efficiently handle their intake and service tickets while integrating with their retail sales systems. This application allows employees to generate jobs straight from the Shopify POS, document all repair details, and track each ticket through different stages of the repair workflow, including a prioritized queue for urgent jobs. Furthermore, it seamlessly connects repair parts with the Shopify inventory, automatically adjusting stock levels when a ticket is canceled. The app also supports the printing of claim checks and work orders, facilitates deposits, processes payments through Shopify's checkout, and allows for ticket information to be exported in CSV format for detailed analysis. Customers enjoy the convenience of monitoring the status of their repairs via a dedicated webpage and receive timely email alerts as their repairs progress. Repair Right caters specifically to Shopify merchants who offer repair services for an extensive array of items such as mobile phones, electronics, computers, bicycles, watches, jewelry, musical instruments, footwear, small engines, sewing machines, and vacuums, proving its versatility across diverse service-based industries. Ultimately, this application enhances operational workflows, boosts customer engagement, and significantly increases the overall efficiency of repair shops, allowing them to focus more on delivering quality service. By optimizing the repair process, Repair Right empowers businesses to thrive in a competitive market.

What is FixVault?

FixVault is a cloud-based software specifically designed for businesses engaged in electronics repairs. It enables the thorough documentation of repair tickets that may include IMEI or serial numbers, unlock codes, device conditions, and images, all while supporting multiple devices per ticket. Staff members are empowered to manage estimates, obtain customer e-signatures, create invoices and credit notes, provide repair status updates, keep warranty records, and deliver after-sales support, including online tracking for customers. The point of sale system includes a French fiscal journal, which aids in generating closings and Z reports seamlessly. Moreover, the parts inventory system efficiently handles variants, barcodes, IMEI tracking, supplier details, and purchase orders, ensuring effective stock management. This all-encompassing software also supports device buybacks and keeps police-register records, while offering communication channels through SMS, email, WhatsApp, and Messenger, in addition to utilizing AI for more accurate estimates and diagnostic assistance. Repair shops can conveniently integrate compatible payment terminals and utilize various online payment methods. Specifically tailored for independent repair businesses and small chains that service phones, tablets, computers, consoles, and e-scooters, FixVault functions directly in a web browser and guarantees that data is stored in France, supplemented by nightly encrypted backups to ensure data security and reliability. Its intuitive interface combined with a wealth of robust features makes FixVault a powerful tool for significantly boosting the operational efficiency and customer service capabilities of electronics repair shops, ultimately leading to increased customer satisfaction.

Media

No images available

Media

Integrations Supported

Shopify POS

Integrations Supported

Facebook Messenger
PayPal Point of Sale
Revolut
SumUp
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$0/month
Free Version
Free Trial Offered?

Pricing Information

€49/month
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Recte

Date Founded

2026

Company Location

United States

Company Website

recte.tech/apps/repairright/

Company Facts

Organization Name

E.repare

Date Founded

2016

Company Location

France

Company Website

fixvault.fr

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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