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What is Retell AI?

Retell AI is an innovative platform tailored to assist organizations in creating, testing, launching, and managing AI-powered voice agents, significantly improving customer interactions. It features capabilities like transferring calls, managing appointments, and integrating knowledge bases seamlessly, which allows for the production of lifelike conversations with minimal latency. The platform is designed to work with various telephony systems and offers support for multiple languages, making it particularly suitable for global enterprises. With its scalable architecture, Retell AI ensures reliable performance while effectively handling large volumes of calls. Additionally, it provides robust monitoring tools that evaluate call efficiency and customer sentiment, promoting continuous improvements in voice agents and aiding in a deeper understanding of customer preferences. This all-encompassing strategy enables businesses to adapt swiftly and succeed in an ever-evolving digital environment, ensuring they remain competitive and responsive to market changes. With Retell AI, organizations can harness the full potential of AI technology to enhance their customer service experience.

What is Assistable?

Assistable serves as an all-encompassing AI conversation platform that streamlines the creation, testing, deployment, and monitoring of hybrid AI agents, which can handle interactions across calls, texts, WhatsApp messages, and web chats while maintaining a cohesive memory throughout all communication channels. These agents adeptly oversee entire customer conversations, discern intent, retrieve necessary information, qualify leads, and execute tasks like booking, rescheduling, or canceling appointments, in addition to generating support tickets, updating customer information, adding notes and tasks, and escalating matters to human agents as required. With the continuity of memory across different platforms, customers can start a dialogue via phone and effortlessly switch to text or chat later without needing to reiterate previous exchanges, enhancing their experience. Users can simply describe the functionalities they wish for an agent in plain English, link Assistable through MCP, and the platform will automatically create the agent, integrate necessary tools, connect various communication channels, and assign a phone number. Additionally, these agents possess the capability to check real-time calendar availability, follow up with prospective leads, and manage both incoming and outgoing conversations, thus ensuring a smooth customer experience throughout every interaction. This adaptability empowers businesses to effectively address customer inquiries while boosting engagement across multiple communication mediums, ultimately contributing to improved customer satisfaction and loyalty.

Media

Media

Integrations Supported

Anthropic
Axis LMS
Cloudonix
ElevenLabs
Hamming
Mercury 2
Model Context Protocol (MCP)
Motileo
Nango
OpenAI
OpenRouter
Operata
Python
WhatsApp
Workers by Delos

Integrations Supported

Anthropic
Axis LMS
Cloudonix
ElevenLabs
Hamming
Mercury 2
Model Context Protocol (MCP)
Motileo
Nango
OpenAI
OpenRouter
Operata
Python
WhatsApp
Workers by Delos

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$225 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Retell AI

Date Founded

2023

Company Location

United States

Company Website

www.retellai.com

Company Facts

Organization Name

Assistable

Date Founded

2023

Company Location

United States

Company Website

www.assistable.ai/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

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