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What is Retell AI?

Retell AI is an innovative platform tailored to assist organizations in creating, testing, launching, and managing AI-powered voice agents, significantly improving customer interactions. It features capabilities like transferring calls, managing appointments, and integrating knowledge bases seamlessly, which allows for the production of lifelike conversations with minimal latency. The platform is designed to work with various telephony systems and offers support for multiple languages, making it particularly suitable for global enterprises. With its scalable architecture, Retell AI ensures reliable performance while effectively handling large volumes of calls. Additionally, it provides robust monitoring tools that evaluate call efficiency and customer sentiment, promoting continuous improvements in voice agents and aiding in a deeper understanding of customer preferences. This all-encompassing strategy enables businesses to adapt swiftly and succeed in an ever-evolving digital environment, ensuring they remain competitive and responsive to market changes. With Retell AI, organizations can harness the full potential of AI technology to enhance their customer service experience.

What is Hamming?

Experience automated voice testing and monitoring like never before. Quickly evaluate your AI voice agent with thousands of simulated users in just minutes, simplifying a process that typically requires extensive effort. Achieving optimal performance from AI voice agents can be challenging, as even minor adjustments to prompts, function calls, or model providers can significantly impact results. Our platform stands out by supporting you throughout the entire journey, from development to production. Hamming empowers you to store, manage, and synchronize your prompts with your voice infrastructure provider, achieving speeds that are 1000 times faster than conventional voice agent testing methods. Utilize our prompt playground to assess LLM outputs against a comprehensive dataset of inputs, where our system evaluates the quality of generated responses. By automating this process, you can reduce manual prompt engineering efforts by up to 80%. Additionally, our monitoring capabilities offer multiple ways to keep an eye on your application’s performance, as we continuously track, score, and flag important cases that require your attention. Furthermore, you can transform calls and traces into actionable test cases, integrating them seamlessly into your golden dataset for ongoing refinement.

Media

Media

Integrations Supported

Axis LMS
ElectroNeek
ElevenLabs
Hamming
Mercury 2
Motileo
Nango
Operata
Workers by Delos

Integrations Supported

Claude
Gemini 1.5 Flash
Gemini 1.5 Pro
Gemini 2.0
Gemini 2.0 Flash
Gemini Enterprise
Gemini Pro
Google AI Plus
OpenAI
Retell AI
Vapi AI

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Retell AI

Date Founded

2023

Company Location

United States

Company Website

www.retellai.com

Company Facts

Organization Name

Hamming

Company Website

hamming.ai/

Categories and Features

AI Voice Agents

Not specified

Conversational AI

Not specified

Voice Bot

Not specified

Categories and Features

AI Voice Agents

Not specified

Prompt Engineering

Not specified

Voice Bot

Not specified

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