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What is RingCentral RingEX?
RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
What is ConvergeHub?
ConvergeHub is an all-in-one CRM platform designed to help businesses accelerate revenue—from managing leads to closing deals and collecting payments.
Built for organizations of all sizes, from startups to large enterprises, it brings Sales, Marketing, Customer Support, and Billing together in one unified system. This allows teams to capture leads, convert opportunities, support customers, and streamline payments—all within a single, efficient workspace.
With powerful automation, flexible customization, and a complete 360° view of customer interactions, ConvergeHub enables businesses to manage the entire customer lifecycle and scale operations without relying on multiple tools.
Key Features:
360° customer view with omnichannel engagement
Built-in tools for campaigns, quotes, invoicing, and support management
Advanced dashboards, automation, and reporting capabilities
Seamless integrations with QuickBooks, DocuSign, RingCentral, Office 365, Zapier, and more
Integrations Supported
Box
Dropbox
Google Workspace
HubSpot Operations Hub
Microsoft Outlook
Wufoo
Canals
ClickUp
Docusign
Egnyte
Integrations Supported
Box
Dropbox
Google Workspace
HubSpot Operations Hub
Microsoft Outlook
Wufoo
Canals
ClickUp
Docusign
Egnyte
API Availability
Has API
API Availability
Has API
Pricing Information
$19.99/month/user
Free Trial Offered?
Free Version
Pricing Information
$59 per user / month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RingCentral
Date Founded
2003
Company Location
United States
Company Website
www.ringcentral.com
Company Facts
Organization Name
ConvergeHub, Inc.
Date Founded
2016
Company Location
11501 Dublin Blvd, Suite 200 Dublin, CA 94568
Company Website
www.convergehub.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Financial CRM
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management