Ratings and Reviews 15 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • RingCentral RingEX Reviews & Ratings
    3,265 Ratings
  • Dialpad Connect Reviews & Ratings
    4,168 Ratings
    Company Website
  • CrankWheel Reviews & Ratings
    187 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,108 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,234 Ratings
    Company Website
  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website
  • Microsoft 365 Reviews & Ratings
    19,939 Ratings
  • Nasdaq Boardvantage Reviews & Ratings
    279 Ratings
    Company Website
  • Switcher Studio Reviews & Ratings
    21 Ratings
    Company Website
  • iBabs Reviews & Ratings
    77 Ratings
    Company Website

What is RingCentral Video?

Experience hassle-free video conferencing, screen sharing, and messaging designed for teams of various sizes with RingCentral Video, facilitating remote work from any location. Enjoy crystal-clear voice and video quality that creates the illusion of being in the same physical space, bolstered by a remarkable uptime of 99.999% and excellent audio-visual fidelity. There’s no requirement for any downloads, as you can effortlessly join or host meetings with a simple click through your web browser or the RingCentral application. Connectivity is seamless, allowing you to switch between your mobile device and desktop with ease. Protect every meeting with top-notch enterprise-grade security, which is reinforced by independent verification of RingCentral's safety protocols, ensuring a solid commitment to user privacy. Accessing meetings via the browser or app guarantees that all conversations remain private and secure. Boost efficiency before, during, and after meetings with a fully integrated messaging platform and a cutting-edge business phone system that keeps your team connected and productive. The combination of convenience and security provided by RingCentral Video empowers teams to collaborate effectively, regardless of their geographical location. Moreover, the user-friendly interface makes it easy for everyone to engage and contribute, enhancing overall collaboration.

What is RingCentral RingCX?

RingCentral's RingCX is a sophisticated contact center solution that utilizes artificial intelligence to enhance customer service and streamline communication. By consolidating voice, video, and over 20 digital channels into a single platform, it enables agents to engage with customers through their preferred communication methods. The incorporation of RingSense AI further enriches the customer experience by delivering real-time insights, automating various processes, and assisting agents throughout the customer journey, which leads to increased efficiency for agents and higher levels of customer satisfaction. Businesses can easily implement RingCX due to its user-friendly interface and quick setup process, often achieving full integration within just a few days. With a competitive price starting at $65 per user per month, the service includes unlimited calling and access to vital contact center features. This solution is also designed to adapt and scale alongside business growth, making it a versatile option for organizations of any size. Overall, RingCX not only enhances operational efficiency but also fosters a more effective customer interaction experience.

Media

Media

Integrations Supported

Campaign Monitor
Canvas
CredentialingSpectrum
Fireflies.ai
Gong
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
Skype
Slack
Wufoo
Alexa Smart Properties
CargoFlare
Operata
Salesmate
ServiceMinder
Solvemate
Talkwalker

Integrations Supported

Campaign Monitor
Canvas
CredentialingSpectrum
Fireflies.ai
Gong
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft Teams
Salesforce
Skype
Slack
Wufoo
Alexa Smart Properties
CargoFlare
Operata
Salesmate
ServiceMinder
Solvemate
Talkwalker

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com/video

Company Facts

Organization Name

RingCentral

Date Founded

2003

Company Location

United States

Company Website

www.ringcentral.com

Categories and Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Virtual Classroom

Annotation Tools
Attendee Analytics
Audio/Video Conferencing
Customizable Branding
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Live Chat
Live Streaming
Mobile Access
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based
eCommerce Integration

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Popular Alternatives

Communique Conferencing Reviews & Ratings

Communique Conferencing

Communique Conferencing, Inc.

Popular Alternatives

RingCentral RingEX Reviews & Ratings

RingCentral RingEX

RingCentral