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What is Ringover?

Since its establishment in 2005, Ingouver Group has positioned itself as a leading European SaaS publisher and telecommunications provider. With a deep-rooted expertise in business telecommunications, the company launched Ringover in early 2018, offering a comprehensive communication solution that includes voice, video, chat, SMS, and call center functionalities, all delivered through a 100% cloud-based platform that serves 10,000 users. Ringover seamlessly integrates with various business applications and offers real-time analytics, simplifying the management of business communications to just a few clicks. The foundation of our success lies in our complete technological knowledge, an intuitive user interface, and unwavering support throughout the entire process. With Ringover, you can connect with your business from any location across the globe using either smartphones or PCs, requiring only a reliable internet connection to facilitate this flexibility. Additionally, this innovative platform empowers teams to collaborate efficiently, making it an essential tool for modern businesses.

What is Binotel?

A virtual PBX acts as a holistic solution that integrates all business phone numbers into a unified network, maintaining a complete record of client communications and conversation histories. This system significantly improves operational efficiency and enhances customer service by facilitating smoother communications between employees and clients. Moreover, it automates client interactions and harmoniously integrates with the CRM system, delivering valuable insights into the quantity and quality of employee conversations, as well as the overall performance of the organization. By maintaining a consistently high level of customer service, this system empowers effective communication management. Users benefit from a dedicated account that monitors all call-related data, including total call counts, durations, recordings, missed call logs, and detailed analytics. The access to call recordings enables you to review any discussions between clients and managers, promoting accountability and motivating employees to elevate their performance. This feature not only expedites dispute resolution but also assists in training new employees, ensuring that the entire team is well-prepared for client interactions. Consequently, a virtual PBX not only enhances communication but also fosters a culture of ongoing enhancement and development within the organization, ultimately leading to improved business outcomes. As the company adapts to evolving client needs, this system proves invaluable in sustaining long-term success and satisfaction.

Media

Media

Integrations Supported

Pipedrive
Salesforce
Zendesk
Zoho CRM
5X
Axis LMS
Brik Pro
Crelate
Freshdesk
HubSpot CRM
HubSpot Service Hub
Intercom
La Growth Machine
Modjo
Praiz
Raisetalk
ZELIQ
Zapier

Integrations Supported

Pipedrive
Salesforce
Zendesk
Zoho CRM
Corezoid
retailCRM

API Availability

API Availability

Pricing Information

$44.00/month/user
Free Trial Offered?

Pricing Information

$7.93 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Ringover

Date Founded

2005

Company Location

France

Company Website

www.ringover.com

Company Facts

Organization Name

Binotel

Date Founded

2011

Company Location

Ukraine

Company Website

www.binotel.ua/

Categories and Features

AI Dialers

Not specified

Auto Dialer

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Reporting/Analytics

Call Recording

Not specified

Call Tracking

Call Recording
Call Routing
IVR / Voice Recognition

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Cloud PBX

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

Productivity

Not specified

Sales

Not specified

Sales Dialers

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

Call Center

Not specified

Call Tracking

Not specified

Cloud PBX

Not specified

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