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What is Ringblaze?

Ringblaze has created a comprehensive phone system tailored specifically for startups and small enterprises. This innovative solution encompasses everything necessary for a new online business to enhance customer satisfaction effectively. Users benefit from a unified, user-friendly dashboard where they can either select a new phone number or transfer an existing one, whether it be local, toll-free, or a vanity number. Simply download the app and invite your team to start utilizing the platform without the need for any additional hardware, as it works seamlessly on your existing computer and smartphone. Managing new and existing contacts along with team productivity becomes straightforward, with options to assign or reassign tasks and ensure that missed calls are no longer an issue. Not fond of making calls? Not a problem, as Ringblaze also facilitates SMS and MMS communication, allowing you to choose the method of interaction that suits you best when engaging with customers and your team. To enhance customer support and satisfaction even further, Ringblaze has introduced a unique feature—a call widget. This straightforward button can be integrated into your business website, enabling visitors from anywhere in the world to call you for free. If you happen to miss a call, you can easily follow up with a text or a return call. Additionally, you can personalize the widget to align with your branding or even incorporate it into your email signature for added visibility. The Ringblaze app is conveniently available on both desktop and mobile devices, including iPhone and Android platforms, ensuring that you can stay connected wherever you go.

What is Nextiva?

Nextiva delivers a future-ready Unified-CXM platform that centralizes every customer interaction into a single, AI-powered hub. Instead of juggling multiple systems, businesses gain an integrated solution that supports voice calls, SMS, messaging apps, email, live chat, social media, reviews, and video. Its real-time journey orchestration engine analyzes data from all channels, providing deep insights into customer sentiment and behavior while automating repetitive workflows. This allows companies to cut operating costs, accelerate response times, and provide personalized service at scale. The platform includes workforce engagement management features that connect customer-facing teams with back-office operations, reducing agent attrition and boosting performance. Its AI capabilities—such as predictive insights, pre-built automations, and self-service optimization—enable organizations to realize value quickly without heavy customization. Designed with an open architecture and REST APIs, Nextiva scales seamlessly, integrates with existing enterprise systems, and supports industries with strict compliance needs. Customers benefit from increased productivity, higher satisfaction scores, and tangible growth in customer lifetime value. With recognition across analyst firms and review platforms, Nextiva is ranked among leaders in the CCaaS and Unified-CXM markets. Backed by endorsements from industry pioneers like Steve Wozniak, Nextiva stands out as a trusted partner for organizations committed to delivering world-class customer experiences.

Media

Media

Integrations Supported

Integrations Supported

AbacusLaw
Active Directory
Agency Matrix
AuguTech
Bitrix24
Clio
ConnectWise Automate
HubSpot Data Hub
Humhealth
Liine
Macaw AMS
Nextiva XBert
Okta
Operata
Rippling
SalesExec
SalesStreamliner
Salesforce
Tenfold
Zendesk

API Availability

API Availability

Pricing Information

$15 per month
Free Trial Offered?

Pricing Information

$19.95 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ringblaze

Date Founded

2019

Company Location

United States

Company Website

www.ringblaze.com

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com

Categories and Features

Business Phone Systems

Call Logging
Call Recording
Call Routing
Employee Directory
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
SIP Trunking

Cloud PBX

Call Recording
Call Routing
SIP Trunking

Collaboration

Chat / Messaging
Contact Management
Project Management
Real Time Editing
Task Management

SMS Marketing

2-Way Messaging
MMS
Mass Texting

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Not specified

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Help Desk

Not specified

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Virtual Phone Number

Not specified

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