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What is SEMBA Technologies?

We leverage cutting-edge artificial intelligence to deliver crucial insights with exceptional accuracy. Our cloud-driven platform is tailored to optimize sales operations, analytics, and integration on an enterprise scale across multiple channels. With SEMBA, you can effortlessly connect your sales initiatives to your supply chain, which significantly improves your understanding of customer demand. We remove ambiguities in delivery processes, allowing your clients to track their orders in real-time using SEMBA Insight. This all-encompassing enterprise solution simplifies the processes of discovering, selling, fulfilling, and procuring within transactions, addressing the needs of both buyers and sellers. Our point-of-sale systems, available for both mobile and desktop, enable sales and delivery teams to execute transactions seamlessly, regardless of their location. By harnessing a platform that is perpetually accessible, you can enhance customer service and improve the overall experience for consumers. Customers and administrators can access the system effortlessly on any device, which guarantees smooth interaction and operational efficiency. In today’s dynamic market, this degree of connectivity and convenience is not just advantageous but imperative for success. Furthermore, our commitment to innovation ensures that your business remains competitive and agile in meeting consumer demands.

What is Knack Brava?

The Knack Brava add-on for SAP Commerce provides an integrated solution for the B2B landscape, effectively connecting manufacturers, distributors, channel partners, and customers through various channels. By leveraging a diverse set of industry-specific workflows and its customizable features, organizations can deliver a remarkable omnichannel experience for their clientele at every interaction point. This tool significantly boosts operational efficiency by automating and refining the order management process, thus fostering a productive work environment. Users have the convenience of requesting quotes, modifying prices, and managing quote references directly within their shopping carts and order submissions. The main dashboard is designed for rapid retrieval of generated quotes, their associated values, and any draft orders, which streamlines administrative tasks. Furthermore, while reviewing product specifications, users can access a summary of all sanctioned quotes tied to that specific product, allowing for quick comparisons. Field sales representatives benefit from the ability to confirm order accuracy across different channels, ensuring that only valid quotes and correct quantities are processed, while upholding consistent pricing throughout the ordering framework. This functionality not only refines operational processes but also bolsters customer satisfaction by reducing the chances of errors in order fulfillment, ultimately leading to a more reliable purchasing experience for clients. In this way, businesses can enhance their reputation and foster long-lasting relationships with customers.

Media

Media

Integrations Supported

SAP Commerce Cloud
SAP Store

Integrations Supported

SAP Commerce Cloud
SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

semba technologies

Company Location

United States

Company Website

sembatechnologies.com

Company Facts

Organization Name

Knack Systems

Company Location

United States

Company Website

www.knacksystems.com/solutions/knack-brava

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

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