SMS-Magic Reviews & Ratings

SMS-Magic

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is SMS-Magic?

Utilizing conversational messaging within platforms like Salesforce, Zoho, and other CRM systems can significantly enhance your ability to close more sales. Responding to incoming leads via text messaging not only cultivates an engaging dialogue but also proves to be the most effective method of communication. When consumers receive reminders, they are more inclined to participate in events and meetings. Automated SMS notifications powered by CRM systems enable a smooth communication flow. With omnichannel messaging, your business can interact with customers through various platforms directly from the CRM interface. Additionally, a strong mobile application allows you to maintain productivity regardless of your location. Our advanced technology ensures seamless CRM integration, efficient routing, timely notifications, and the ability to maintain ongoing conversations. By leveraging conversational messaging, businesses can enhance customer engagement and cultivate stronger relationships, leading to long-term success.

What is Pypestream?

Transform your business into a leader in conversation by adopting comprehensive cloud messaging solutions that eliminate the necessity for a call center. Provide your customers with round-the-clock support through an interactive portal that allows engagement with your services at any time. By integrating secure transactional messaging, you create enriched and dynamic user experiences while ensuring strict data privacy, which helps guide users towards effective solutions. Employ a full-stack platform that seamlessly integrates automation, conversational analytics, agent escalations, and self-service features. By mastering AI deployment, you can incorporate conversational elements into your brand, significantly boosting customer satisfaction through outstanding user experiences. Wave goodbye to ineffective AI trials and projects that yield no results—Pypestream clients enjoy impressive returns on their investments. This strategy not only encourages innovation but also showcases clear business advantages. Given the staffing hurdles brought on by the pandemic, consider utilizing Pypestream's COVID-19 customer care starter packs to enhance your operations and support systems. Embracing this advanced technology can lead to a more resilient and adaptable customer service model, ultimately reshaping the way businesses interact with their clients. In this rapidly evolving landscape, staying ahead of customer expectations is more crucial than ever.

Media

Media

Integrations Supported

Aircall
Bridge Legal
Bullhorn
CollectXpert
Salesforce
Salesforce Marketing Cloud Account Engagement
Zoho Marketing Automation

Integrations Supported

Akamai
Bazaarvoice
BigCommerce
Braze
Freshchat
Google Maps
Instagram
Ordergroove
PriceSpider
Stripe
Twilio
WhatsApp

API Availability

Has API

API Availability

Pricing Information

$50 per month
subscription, pay as you go
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Screen-Magic Mobile Media Inc

Date Founded

2008

Company Location

United States

Company Website

www.sms-magic.com

Company Facts

Organization Name

Pypestream

Date Founded

2015

Company Location

United States

Company Website

www.pypestream.com

Categories and Features

AI Lending

Not specified

Conversational AI

Code-free Development
For Developers
Omni-Channel
Pre-configured Bot

Conversational Marketing

Chatbot
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication

Customer Engagement

Communication Management
Feedback Collection

Financial Services

Customer Engagement

Mortgage and Loans

Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification

Sales Engagement

CRM Integration
Email Sequences
Reporting / Analytics
Sales Automation
Templates
Workflow Management

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud Communication Platform

Chat / Messaging
File Sharing

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Human Handover
Mobile Messaging
Multi-Channel Communication
Product Recommendations

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking
Self Management

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