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What is SMS Valet?

TEZ's SMS Valet® revolutionizes the valet experience by merging traditional services with modern digital technology. Upon their arrival, guests are greeted with a friendly text message on their mobile devices, confirming that their vehicles will be ready for them at the valet drop-off area. With just a simple click on a provided link, guests can easily request their cars, making the process highly convenient. The user-friendly system enables customers to handle payments for valet services directly through their smartphones, eliminating the need for cash transactions. Featuring an efficient, automated four-step process specifically designed for valet operators, SMS Valet® streamlines operations and allows for quick online tipping and payments. Each package includes all essential tools for a smooth transition to a ticketless payment system, making it both simple and hassle-free. This cutting-edge solution not only elevates the guest experience but also significantly enhances the overall operational efficiency of valet services, paving the way for a more modern and customer-focused approach in the industry.

What is Gratitude?

In a cashless world, attracting and keeping top talent can be streamlined by allowing guests to tip hotel staff securely via their smartphones. Gratitude provides a comprehensive digital tipping platform that guarantees tips are distributed accurately to the right team members. With an integrated workforce management system, the allocation of tips becomes a seamless process, ensuring that the right individuals receive their due. Additionally, managers can facilitate quicker access to earned wages for employees through instant payment features, enhancing overall job satisfaction. By customizing the tipping experience, guests enjoy a secure and consistent method of showing appreciation. The strategic placement of intelligent QR codes throughout the hotel encourages guests to acknowledge staff contributions through tipping. Gratitude's smooth integration with task assignments, schedules, and payroll ensures that tips flow effortlessly to the designated employees. Guests can conveniently scan these personalized QR codes to reward housekeepers, valet attendants, and other often-overlooked personnel. This inventive strategy not only enriches the guest's stay but also invigorates the staff by providing real-time recognition for their efforts. By fostering a culture of gratitude, hotels can create a more motivated workforce, ultimately enhancing service quality.

Media

Media

Integrations Supported

Apple Pay
Google Pay

Integrations Supported

Apple Pay
Google Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEZ

Date Founded

2011

Company Location

United States

Company Website

www.smsvalet.com

Company Facts

Organization Name

Unifocus

Company Location

United States

Company Website

www.unifocus.com/gratitude

Categories and Features

Parking Management

Access Controls
Appeals Management
Citation Tracking
Custom Vehicle Owner Alerts
Damage Tracking
Electronic Tire Chalking
Event Management
Loyalty Program
Mobile Parking Signs
Payment Processing
Permit Management
Receipt Management
Reservations Management
Revenue Management
Ticketing
Tow Management
Violation Tracking

Categories and Features

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