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What is SMS-iT?

SMS-iT CRM is an advanced, communication-oriented platform designed to enhance sales and marketing efforts with a semi-sentient edge. This comprehensive system is built for ongoing development, providing a wide range of tools aimed at lead generation, customer engagement, sales management, and client retention. Featuring over 50 tailored sales and marketing utilities such as integrated artificial intelligence, unlimited calling and texting, a smart inbox with various messaging channels, a funnel and website builder, a social media scheduling tool, an appointment booking system, and more, SMS-iT empowers organizations to achieve their objectives. One of the standout attributes of SMS-iT is its semi-sentient capability, enabling the platform to understand text inputs, deliver contextually appropriate suggestions or responses, and learn from user engagement to improve future interactions. Additionally, SMS-iT CRM sets itself apart with unique offerings like SIM card integration, sophisticated AI features for messaging and marketing, access to a network of 30 SMS gateways, and innovative blockchain and IoT functionalities. Customized to accelerate business growth and streamline monthly software costs, SMS-iT CRM is a dynamic tool that positions businesses for success in ever-evolving markets. As businesses adapt to changing environments, the versatility of SMS-iT ensures that they remain competitive and responsive to their customers' needs.

What is SMS-Magic?

Utilizing conversational messaging within platforms like Salesforce, Zoho, and other CRM systems can significantly enhance your ability to close more sales. Responding to incoming leads via text messaging not only cultivates an engaging dialogue but also proves to be the most effective method of communication. When consumers receive reminders, they are more inclined to participate in events and meetings. Automated SMS notifications powered by CRM systems enable a smooth communication flow. With omnichannel messaging, your business can interact with customers through various platforms directly from the CRM interface. Additionally, a strong mobile application allows you to maintain productivity regardless of your location. Our advanced technology ensures seamless CRM integration, efficient routing, timely notifications, and the ability to maintain ongoing conversations. By leveraging conversational messaging, businesses can enhance customer engagement and cultivate stronger relationships, leading to long-term success.

Media

Media

Integrations Supported

AWeber
ActiveCampaign
Adobe Marketo Engage
Bridge Legal
Bullhorn
ChatGPT
CollectXpert
Dialpad Connect
GetResponse
Google
Mailchimp
SONIFI
Salesforce
Salesforce Marketing Cloud Account Engagement
Shopify
WooCommerce
Zoho CRM
Zoho Marketing Automation

Integrations Supported

AWeber
ActiveCampaign
Adobe Marketo Engage
Bridge Legal
Bullhorn
ChatGPT
CollectXpert
Dialpad Connect
GetResponse
Google
Mailchimp
SONIFI
Salesforce
Salesforce Marketing Cloud Account Engagement
Shopify
WooCommerce
Zoho CRM
Zoho Marketing Automation

API Availability

Has API

API Availability

Has API

Pricing Information

$299/month
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMS-iT

Date Founded

2021

Company Location

United States

Company Website

smsit.ai

Company Facts

Organization Name

Screen-Magic Mobile Media Inc

Date Founded

2008

Company Location

United States

Company Website

www.sms-magic.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Financial Services

Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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