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What is Sabienzia?

Sabienzia is transforming traditional telephony into an intelligent communication platform, which allows businesses to leverage data-driven insights derived from metrics, context, and meaning, while concurrently enhancing workflows through automation. With a decade of experience in providing cloud telephony solutions, Sabienzia significantly improves customer service for well-established companies in sectors such as travel, automotive, and e-commerce across the globe, all while operating on a fully GDPR-compliant infrastructure that is securely hosted in Europe, guaranteeing top-notch PCI security. In a matter of minutes, you can set up a tailor-made cloud-based customer service system designed to effectively engage with your international clientele. Our aim is to develop a centralized platform that equips your team to offer a more personalized, meaningful, and empathetic experience to customers, regardless of where they are located. You can kickstart the cloud contact center solution for your business in less than a minute, with no installation necessary. By utilizing the right channels and analyzing key metrics, you can cultivate a stronger relationship with customers, remote agents, and employees, thereby promoting a more collaborative atmosphere. This smooth integration not only enhances communication but also boosts service efficiency, ultimately contributing to higher customer satisfaction levels and fostering long-term loyalty. Our commitment to innovation ensures that your business remains adaptable in a rapidly changing digital landscape.

What is Bandwidth?

For optimal voice quality, messaging capabilities, and additional features, it's crucial to select an API provider that operates its own nationwide network. By doing so, you can remove intermediaries, reduce expenses, enhance your control, and develop the application that your customers truly desire. While this idea is not novel, you will require a partner to help you achieve the scale you are capable of reaching. Bandwidth is the solution that can assist you in unlocking your full potential, whether you aim to launch your own carrier or build a customized solution tailored to your needs. With the right collaboration, the possibilities for innovation and growth are limitless.

Media

Media

Integrations Supported

Freshdesk
Salesforce
Zendesk

Integrations Supported

Botsplash
Churchteams
Cloudonix
Datagate Telecom Billing
Holly by Nimblr
Microsoft Teams
Mosio
OneBill
Outdoo AI
Rayven
Stackreaction
TimelyBill
UltraSMSScript
Yeastar P-Series PBX System

API Availability

Has API

API Availability

Has API

Pricing Information

€10 per user per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Sabienzia Technologies

Date Founded

2009

Company Location

Germany

Company Website

sabienzia.com

Company Facts

Organization Name

Bandwidth.com

Date Founded

1999

Company Location

United States

Company Website

bandwidth.com

Categories and Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Virtual Extensions

Telephony

Call Center Management
Call Monitoring
IVR / Voice Recognition
VoIP

Categories and Features

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control

Bulk SMS

Not specified

Business VoIP

SIP Trunking
Unified Communications

Chat SDK & API

Not specified

Communication APIs

Not specified

SIP Trunk

Toll-Free Numbers
e911

SMS API

Not specified

SMS Gateways

Not specified

SMS Marketing

Not specified

Telephony

VoIP
Voice & Data Integration

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