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What is Scoold?

A highly efficient way to share knowledge within your team or organization is through Scoold, an open-source platform that functions as a Q&A forum, a knowledge base, and a customer support solution. This versatile tool can be hosted either on your own servers or in various cloud environments, catering to a wide range of requirements. Drawing inspiration from Stack Overflow, Scoold includes many of its features, enabling users to pose questions and provide answers while also allowing contributions to be upvoted or downvoted, thereby enhancing user reputation with earned badges. Each update creates a new revision, simplifying the process of tracking historical changes. The platform leverages Para and Elasticsearch for indexing and processing posts, which significantly improves its search functionalities. Users can effortlessly search for people, questions, and answers using the search bar at the top of the interface. Additionally, Scoold allows questions to be associated with specific geographical locations, which can be filtered, enabling geolocation searches that help users find relevant inquiries nearby. Beyond these features, Scoold includes a clear and impactful reputation system that acknowledges user engagement and contributions by awarding badges and recognition. This combination of tools not only enhances collaboration but also cultivates an environment conducive to knowledge sharing among team members. Ultimately, Scoold stands out as a compelling resource for fostering a culture of learning and information exchange within organizations.

What is Dejavue?

Dejavue functions as a Discord bot and a dedicated knowledge-base platform tailored for communities that manage help and Q&A channels. This innovative tool identifies previously asked questions, streamlines workflows sanctioned by moderators for answering queries and marking them as resolved, and archives completed discussions for easy retrieval within Discord and on an optional public website. Communities can activate features like keyword and semantic duplicate searches, analytics, reminders for outdated questions, and options for content publication. Users who opt for paid subscriptions gain access to AI-generated responses, summaries, topic clustering, FAQ creation, personalized branding, and a community archive available through an MCP endpoint for compatible assistants. Administrators have the authority to control the visibility of information and can use aliases instead of actual Discord usernames on public pages. The hosted service employs a per-server billing model via Discord, while the open-source version is available for self-hosting with Docker. Designed specifically for the requirements of moderators and operators overseeing help forums on Discord, this platform equips them with various essential tools to improve community support. Furthermore, it promotes a collaborative atmosphere where knowledge sharing and community involvement can thrive, ultimately enhancing the overall experience for all users.

Media

Media

No images available

Integrations Supported

Integrations Supported

ChatGPT
Claude
Cursor
Discord
Model Context Protocol (MCP)

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

€0
Free: €0. Plus: €4.99/month; Pro: €9.99/month; Max: €24.99/month, per server and billed through Discord Premium Apps. The Free tier has limits; paid tiers add capacity and features. One-time add-ons include custom domains for €29.99 and AI-credit top-ups.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Erudika

Date Founded

2008

Company Location

Bulgaria

Company Website

scoold.com

Company Facts

Organization Name

WKSolutions

Company Location

Germany

Company Website

dejavue.app/

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Group Management
Member Directory

Q&A Platforms

Not specified

Categories and Features

Q&A Platforms

Not specified

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