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What is Scotty?

Introducing a cutting-edge virtual agent that automates both incoming and outgoing voice and chat communications with your target audience. This comprehensive platform streamlines business process automation via voice and text, guaranteeing 24/7 accessibility in various languages. With this innovative solution, you can easily oversee all conversation-driven business tasks from start to finish. Scotty is available as a managed service with a pay-per-use pricing structure, removing the need for any upfront investment. By utilizing your existing data, Scotty creates pertinent and contextual customer experiences while providing real-time insights. Say goodbye to long hold times—Scotty adeptly handles both inbound and outbound calls from start to finish. It can scale efficiently from just one interaction to millions of calls, chats, and emails all on the same platform. There are no license fees or monthly subscriptions; you only pay for the contacts you engage with. Moreover, Scotty offers easy and effective integration, enabling smooth connections between your existing platforms and teams. This revolutionary solution not only boosts customer engagement but also optimizes operations, making it suitable for businesses of any size. Ultimately, Scotty's flexibility and efficiency allow companies to enhance their communication strategies and improve overall performance.

What is Graphlogic GL Platform?

The Graphlogic Conversational AI Platform offers a comprehensive suite that includes Robotic Process Automation for businesses, cutting-edge Conversational AI, and sophisticated Natural Language Understanding technology to develop innovative chatbots and voicebots. Additionally, it features Automatic Speech Recognition (ASR), Text-to-Speech (TTS) capabilities, and Retrieval Augmented Generation (RAG) pipelines powered by Large Language Models, enhancing its functionality. The platform's essential components encompass a robust Conversational AI Platform with Natural Language Understanding capabilities, RAG pipelines, and effective Speech to Text and Text-to-Speech engines, along with seamless channel connectivity. Furthermore, it provides an API Builder, a Visual Flow Builder, proactive outreach features, and comprehensive conversational analytics. Remarkably, the platform can be deployed in various environments, including SaaS, Private Cloud, or On-Premises, and supports both single-tenancy and multi-tenancy configurations, making it a versatile choice for diverse linguistic needs. With its extensive features, Graphlogic empowers enterprises to optimize customer interactions through advanced AI solutions.

Media

Media

Integrations Supported

Freshdesk
Salesforce
WhatsApp
Zendesk
Calendly
Facebook Messenger
Gensys X
Google Chat
Google Cloud Platform
HubSpot CRM
Oracle Cloud Infrastructure
SAP Commerce Cloud
Sage Accounting
Slack
Workday Extend

Integrations Supported

Freshdesk
Salesforce
WhatsApp
Zendesk
AWS AI Services
Avaya Aura
GENESYS
Telegram
Viber

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Scotty Technologies

Company Location

Netherlands

Company Website

scottytechnologies.com

Company Facts

Organization Name

Graphlogic

Date Founded

2023

Company Location

Serbia

Company Website

graphlogic.ai/

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Voice Bot

Not specified

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing

Co-Reference Resolution
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Stemming/Lemmatization
Tokenization

Voice Bot

Not specified

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