Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,092 Ratings
    Company Website for SurveySparrow
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,195 Ratings
    Company Website for Birdeye
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,882 Ratings
    Company Website for SurveyLegend
  • Forethought Reviews & Ratings
    4.3 out of 5 stars 166 Ratings
    Company Website for Forethought
  • Crelate Reviews & Ratings
    4.5 out of 5 stars 699 Ratings
    Company Website for Crelate
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • ZipRecruiter Reviews & Ratings
    4.4 out of 5 stars 14,434 Ratings
    Company Website for ZipRecruiter
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk

What is Seekify?

An Innovative Approach to Boosting Employability. Our cutting-edge training platform has recently undergone significant enhancements. In the wake of the pandemic, we are focused on tackling a pressing issue that impacts countless individuals: the challenge of employability. We facilitate the connection between companies seeking job-ready candidates and empower young individuals eager to embark on their professional paths. Seekify efficiently integrates with a variety of software solutions used by businesses to unify all data that affects their customer interactions. Today’s consumers are spending more than ever before, yet they are confronted with an overwhelming selection of choices. Gaining their loyalty cannot hinge solely on competitive pricing or product features, as these elements have become standard expectations. Instead, they crave a distinctive experience that makes them feel appreciated and acknowledged. In this personalized era, customers require a more profound understanding of their preferences, compelling businesses to tailor their services to meet these demands. Nevertheless, providing an outstanding customer experience presents considerable hurdles for organizations striving to keep up with these evolving expectations. As the landscape shifts, companies must innovate continually to maintain relevance and connection with their clientele.

What is MiaRec?

MiaRec stands out as a top provider of conversational intelligence and automated quality assurance specifically designed for contact centers. Their solutions blend ease of management, dependability, and extensive features, empowering contact centers to operate more efficiently. This enables leaders to focus less on identifying problems and more on resolving them by updating workflows and extracting valuable insights at scale. The Conversational Analytics Platform offered by MiaRec not only ensures the compliant and secure recording of customer communications but also enhances operational efficiency and strengthens customer relationships through advanced Voice AI and machine learning technologies. As a result, MiaRec's offerings allow contact centers to streamline their operations, enabling leaders to dedicate more time to solutions rather than issues. MiaRec's clientele experiences significant improvements in agent productivity and overall contact center efficiency, leading to enhanced customer satisfaction, better retention rates for both agents and customers, and various additional benefits. Overall, these advantages underscore the value that MiaRec brings to organizations aiming to elevate their contact center performance.

Media

Media

Integrations Supported

Freshdesk
Salesforce
Salesforce Agentforce Service
Zendesk

Integrations Supported

Avaya Aura
Cisco Jabber
Cisco Unified Communications Manager
Cisco Webex Calling
Five9
Twilio

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Seekify

Date Founded

2019

Company Location

Singapore

Company Website

seekify.com

Company Facts

Organization Name

MiaRec

Date Founded

2007

Company Location

United States

Company Website

www.miarec.com

Categories and Features

Customer Experience

Not specified

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Screen Activity Recording
Video Call Recording

Call Tracking

Call Recording
Keyword Tracking

Customer Experience

Analytics
Dashboard
Sentiment Analysis
Trend Analysis

Customer Service

Performance Metrics

Reporting

Customizable Dashboard
Drill Down
Report Export
Scheduled / Automated Reports

Speech Analytics

Automatic Transcription
Call Recording
Data Security
Natural Language Processing
Self-Service Search
Sentiment Analysis

Popular Alternatives

Popular Alternatives

HGS Agent X Reviews & Ratings

HGS Agent X

Hinduja Global Solutions
CTM Reviews & Ratings

CTM

CallTrackingMetrics
4.5 out of 5 stars