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What is SendApp?

SendApp serves as an all-in-one solution for business communication and automation of conversations, allowing organizations to manage customer interactions seamlessly through a single platform. It supports the official WhatsApp Business API and offers communication options across various channels, including WhatsApp, Telegram, SMS, email, Instagram, Messenger, web chat, and voice. The platform includes essential features such as a centralized team inbox, effective contact management, AI-powered customer support, automated workflows, notifications, marketing campaigns, and easy integrations with third-party applications and e-commerce platforms, optimizing communication workflows. Businesses can utilize SendApp to automate numerous processes like customer support, sales conversations, transactional alerts, appointment reminders, and beyond. This solution is particularly designed for businesses, agencies, e-commerce initiatives, and professionals seeking to enhance and centralize their customer communication strategies while boosting operational efficiency. Furthermore, it enables teams to quickly address customer inquiries, fostering a unified and prompt customer experience across all available channels. With its user-friendly interface, SendApp transforms how companies interact with their clients, paving the way for improved engagement and satisfaction.

What is Gupshup?

Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.

Media

Media

Integrations Supported

Facebook Messenger
Instagram
Telegram
TikTok
WhatsApp

Integrations Supported

BoldDesk
CampX
Fyno
KonnectzIT
Kylas
PubNub
Quickwork
Raven
Salesforce
Sell.Do
Stackreaction
SuprSend
Swift AMS
Tookan
Truto

API Availability

API Availability

Has API

Pricing Information

€19/month
Free Version
Free Trial Offered?

Pricing Information

$0.01
Usage based pricing
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SendApp

Date Founded

2019

Company Location

Italy

Company Website

sendapp.live

Company Facts

Organization Name

Gupshup

Date Founded

2004

Company Location

United States

Company Website

www.gupshup.io

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

Chat SDK & API

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Communication APIs

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components

Conversational Marketing

Appointment Scheduling
Chatbot
Human Handover
Lead Qualification
Mobile Messaging
Multi-Channel Communication

WhatsApp Marketing

API
Alerts
Autoresponder
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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