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What is Sinch?

Engage with your customers in unprecedented ways across every available channel. Utilizing CPaaS and APIs for SMS, Voice, Video, and Verification, you can connect with any mobile device around the world within seconds. By fostering meaningful interactions with your customers, you can dramatically boost webshop orders, as evidenced by our partnership with a leading telecommunications company that implemented an intuitive online chatbot. Furthermore, we supported a well-known automotive company in re-engaging potential buyers who had previously been unresponsive to emails, which resulted in remarkable outcomes from their customized Rich SMS campaign. Are your clients forgetting crucial appointments? By introducing interactive SMS reminders, not only will you assist them, but you'll also improve your revenue streams. Our solutions are trusted by developers globally, enabling you to build with confidence and enhance your business with minimal code. By deepening your connections with customers and enriching their experience at every point of contact, you will ultimately foster increased satisfaction and loyalty. Don't miss the chance to revolutionize your customer interactions—seize the opportunity to elevate your business and witness its remarkable growth. Embrace innovative communication strategies that can redefine your customer relationship management.

What is IntelePeer?

IntelePeer's Communications Automation Platform (CAP) provides a cloud-driven solution specifically designed to enhance customer engagement and improve user experiences. This platform integrates effortlessly with various enterprise applications, allowing businesses to boost efficiency, lower operational expenses, and automate communications across diverse channels such as voice, SMS, and social messaging. By harnessing generative AI, CAP facilitates seamless omnichannel communication and accommodates on-premises, cloud, or hybrid environments, offering a versatile option for evolving organizational workflows. Additionally, IntelePeer prioritizes enterprise-grade security and compliance measures, safeguarding sensitive information while enabling organizations to refine their communication tactics. Overall, this innovative platform empowers businesses to stay competitive in a rapidly changing digital landscape.

Media

Media

Integrations Supported

WhatsApp
Chatlayer by Sinch
Cordial
Digitail
Do Status
Facebook Messenger
GBPly
Mapp Marketing Cloud
Operata
RevenueBase
SMS Gatez
Sinch Contact Pro
Solutions by Text
Stackreaction

Integrations Supported

WhatsApp
Amazon
Cisco Webex
IBM watsonx Assistant
Mailgun
Smartsheet
Viber

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Sinch

Date Founded

2008

Company Location

Sweden

Company Website

www.sinch.com

Company Facts

Organization Name

IntelePeer

Date Founded

2003

Company Location

United States

Company Website

intelepeer.com/platform/

Categories and Features

Bulk SMS

Not specified

Chat SDK & API

Not specified

Communication APIs

Not specified

SMS Gateways

Not specified

SMS Marketing

Not specified

Categories and Features

Call Center

Blended Call Center
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization

SIP Trunk

Caller ID
Disaster Recovery
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Multi-User Collaboration

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