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What is Social HorsePower?

In today’s fast-paced environment, it’s common to find ourselves with more tasks than can be accomplished in a single day. SHP embraces a "never login" approach, allowing your team to avoid the hassle of learning complex software and eliminating the need for continual training. By fostering genuine connections between your employees and your clients, your business can flourish through a trusted voice that resonates with prospects. Bridging the gap between marketing and sales becomes effortless, and our top-notch analytical tools will help you assess the effects on your organization. At SHP, we believe that engaging with customers is not just a concept but a continuous journey in which you actively participate. We invite our clients to engage in the development process, offering four-week development sprints to prioritize features that matter most to you, ensuring that we quickly turn ideas into reality. By voting on upcoming features, you play a crucial role in shaping the solutions we create.

What is 800response?

800response presents a comprehensive solution for lead generation, tracking, and analyzing customer interactions, designed to effectively manage the practices involved at the top of the sales funnel. This platform ensures precise tracking and focused lead nurturing through the use of customer profile data and interaction analytics. Our services cater to a diverse range of businesses, spanning from small to medium enterprises, as well as multi-location franchise systems and dealer networks, including contact centers, helping them to enhance and streamline their customer acquisition and engagement processes. Additionally, we provide robust tools to track and evaluate campaign performance while continually assessing the customer experience to drive improvements. By leveraging our solutions, companies can significantly boost their operational efficiency and effectiveness in reaching potential clients.

Media

Media

Integrations Supported

Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Salesforce
Salesforce Agentforce Marketing
Zapier

Integrations Supported

LeadPerfection
Microsoft Excel

API Availability

API Availability

Pricing Information

$249 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Social HorsePower

Date Founded

2011

Company Location

Canada

Company Website

www.socialhp.com

Company Facts

Organization Name

800response

Date Founded

1990

Company Location

United States

Company Website

800response.com

Categories and Features

Advocacy

Not specified

Employee Advocacy

Not specified

Lead Capture

Not specified

Lead Generation

Not specified

Social Media Marketing

Analytics
Automated Publishing
Content Management
Conversion Tracking
Customer Targeting
Multi-Account Management
Post Scheduling

Categories and Features

Business Intelligence

Data Analysis
Trend / Problem Indicators
Visual Analytics

Call Recording

Archiving
Instant Retrieval
On-Demand Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
Keyword Tracking

Customer Journey Mapping Tools

Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export

Data Analysis

Data Discovery
Data Visualization
Sentiment Analysis
Text Analytics

Lead Capture

Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing

Lead Generation

Contact Discovery
Lead Capture
Lead Database Integration
Prospecting Tools

Reporting

Report Export
Scheduled / Automated Reports

Sales Coaching

Assessments
Call Recording
Goal Setting / Tracking
Onboarding
Performance Metrics

Speech Recognition

Audio Capture
Automatic Transcription
Call Analysis
Multi-Languages
Speech-to-Text Analysis
Voice Recognition

Vanity Phone Number

Not specified

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