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What is Social HorsePower?
In today’s fast-paced environment, it’s common to find ourselves with more tasks than can be accomplished in a single day. SHP embraces a "never login" approach, allowing your team to avoid the hassle of learning complex software and eliminating the need for continual training. By fostering genuine connections between your employees and your clients, your business can flourish through a trusted voice that resonates with prospects. Bridging the gap between marketing and sales becomes effortless, and our top-notch analytical tools will help you assess the effects on your organization. At SHP, we believe that engaging with customers is not just a concept but a continuous journey in which you actively participate. We invite our clients to engage in the development process, offering four-week development sprints to prioritize features that matter most to you, ensuring that we quickly turn ideas into reality. By voting on upcoming features, you play a crucial role in shaping the solutions we create.
What is 800response?
800response presents a comprehensive solution for lead generation, tracking, and analyzing customer interactions, designed to effectively manage the practices involved at the top of the sales funnel. This platform ensures precise tracking and focused lead nurturing through the use of customer profile data and interaction analytics. Our services cater to a diverse range of businesses, spanning from small to medium enterprises, as well as multi-location franchise systems and dealer networks, including contact centers, helping them to enhance and streamline their customer acquisition and engagement processes. Additionally, we provide robust tools to track and evaluate campaign performance while continually assessing the customer experience to drive improvements. By leveraging our solutions, companies can significantly boost their operational efficiency and effectiveness in reaching potential clients.
Integrations Supported
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
LeadPerfection
Microsoft Excel
Salesforce
Salesforce Agentforce Marketing
Zapier
Integrations Supported
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
LeadPerfection
Microsoft Excel
Salesforce
Salesforce Agentforce Marketing
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
$249 per month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Social HorsePower
Date Founded
2011
Company Location
Canada
Company Website
www.socialhp.com
Company Facts
Organization Name
800response
Date Founded
1990
Company Location
United States
Company Website
800response.com
Categories and Features
Advocacy
Advocate Management
Campaign Management
Customer Advocacy
Event Triggered Actions
Forms Management
Legislation Tracking
Petition Management
Political Advocacy
Rewards Program
Social Engagement
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Categories and Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Reporting
Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition