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What is SocialAPI?

SocialAPI is an all-encompassing cloud platform designed for companies that use WhatsApp for messaging, marketing, and customer support. By connecting businesses with Meta's WhatsApp Cloud API, it offers functionalities such as campaign broadcasting, template messaging, delivery tracking, and management of contacts. The platform features an intuitive no-code flow builder that allows for the creation of automated responses and conversational workflows with ease. Additionally, it includes a shared team inbox that enables agents to manage interactions effectively, equipped with routing options and tools for internal communication. SocialAPI also supports the scheduling of campaigns, audience segmentation, implementation of AI chatbot automations, and provides access to in-depth analytics, along with webhooks and a REST API accompanied by comprehensive developer documentation. Businesses take advantage of this platform for a variety of needs, including promotional efforts, order and shipping notifications, appointment reminders, lead follow-ups, and customer support across diverse industries such as e-commerce, healthcare, education, and real estate. Moreover, it is noteworthy that while Meta conversation charges are applied at their standard rates, SocialAPI refrains from adding any extra markup to these fees, ensuring that businesses experience transparency and fairness in their operational costs. This commitment to openness fosters trust and encourages more businesses to engage with the platform confidently.

What is AIsoule?

AIsoule is an innovative cloud-based platform focused on enhancing customer engagement and automation by utilizing the WhatsApp Business Platform. It features a collaborative inbox that allows teams to efficiently manage customer interactions, as well as tools for overseeing contacts and leads, automating campaigns and follow-ups, and providing a visual interface for crafting automated chat workflows. This versatile solution not only supports customer interactions via WhatsApp but also integrates with other connected channels, offering functionalities such as directing chats to the right agents, organizing customer information, and monitoring conversations. With AIsoule, businesses can adeptly manage sales inquiries, provide customer support, execute authorized messaging campaigns, and automate ongoing customer journeys through this all-encompassing tool. Additionally, it boasts integrations with various commerce and automation software, and supports voice calls during compatible chat sessions. Tailored specifically for teams looking to optimize customer communication, AIsoule streamlines the automation of standard responses from a single cohesive interface, ultimately boosting overall operational efficiency. As a result, it serves as a vital resource for businesses striving to enhance their customer engagement strategies and foster stronger relationships with their clients.

Media

No images available

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Shopify
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version
Free Trial Offered?

Pricing Information

₹999/month
The Growth plan is ₹999/month plus 18% GST. A 7-day free trial is available. Meta bills applicable messaging charges separately; AIsoule adds no markup.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
On-Prem

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Zivaan Solutions

Date Founded

2009

Company Location

India

Company Website

social.zivaansolutions.com

Company Facts

Organization Name

AIsoule

Date Founded

2024

Company Location

Canada

Company Website

aisoule.com

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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