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What is SocialAPI?

SocialAPI is an all-encompassing cloud platform designed for companies that use WhatsApp for messaging, marketing, and customer support. By connecting businesses with Meta's WhatsApp Cloud API, it offers functionalities such as campaign broadcasting, template messaging, delivery tracking, and management of contacts. The platform features an intuitive no-code flow builder that allows for the creation of automated responses and conversational workflows with ease. Additionally, it includes a shared team inbox that enables agents to manage interactions effectively, equipped with routing options and tools for internal communication. SocialAPI also supports the scheduling of campaigns, audience segmentation, implementation of AI chatbot automations, and provides access to in-depth analytics, along with webhooks and a REST API accompanied by comprehensive developer documentation. Businesses take advantage of this platform for a variety of needs, including promotional efforts, order and shipping notifications, appointment reminders, lead follow-ups, and customer support across diverse industries such as e-commerce, healthcare, education, and real estate. Moreover, it is noteworthy that while Meta conversation charges are applied at their standard rates, SocialAPI refrains from adding any extra markup to these fees, ensuring that businesses experience transparency and fairness in their operational costs. This commitment to openness fosters trust and encourages more businesses to engage with the platform confidently.

What is Ohanvi?

Ohanvi is a WhatsApp Business API platform specifically designed for a variety of Indian businesses, including direct-to-consumer brands, Shopify shops, healthcare facilities, real estate firms, educational organizations, and local service providers. The platform offers a unique blend of broadcast campaigns, chatbot automation, customer journey orchestration, and a shared team inbox, all housed within a single cloud-based environment. It allows teams to manage conversations efficiently among different agents while leveraging campaign metrics to monitor message delivery, read receipts, and engagement rates. Furthermore, Shopify integrations enable smooth management of orders, shipping notifications, cash-on-delivery confirmations, and cart recovery alerts based on particular store activities. In addition to these capabilities, Ohanvi also features customer relationship management tools, task organization functions, social media publication across connected networks, and email marketing options. This solution is crafted for businesses seeking to enhance their customer outreach, support, and follow-up efforts through a cohesive messaging platform; users can select from various feature sets, including a convenient pay-as-you-go plan that does away with the need for a monthly fee. Ultimately, Ohanvi stands out as a versatile tool, effectively addressing the communication needs of multiple industries within the Indian landscape while offering scalability and adaptability for future growth.

Media

No images available

Media

Integrations Supported

WhatsApp

Integrations Supported

Facebook
Google Workspace
LinkedIn
Shopify
X (Twitter)

API Availability

Has API

API Availability

Pricing Information

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version
Free Trial Offered?

Pricing Information

₹599/month
Starter is ₹599/month for one seat and includes 1,000 automated messages and 100 WhatsApp messages each month. Pay as you go has no monthly fee, includes one seat, and requires a prepaid top-up of at least ₹500; usage-based charges apply. Message rates vary by destination and type. Prices exclude GST. Six-month and annual prepayment offers add extra time.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zivaan Solutions

Date Founded

2009

Company Location

India

Company Website

social.zivaansolutions.com

Company Facts

Organization Name

Ohanvi IT Solutions

Date Founded

2025

Company Location

India

Company Website

ohanvi.com

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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