Picky Assist Reviews & Ratings

Picky Assist

2.3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 2.5 out of 5 stars
ease 2 out of 5 stars
features 2.5 out of 5 stars
design 2 out of 5 stars
support 2.5 out of 5 stars

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What is SocialAPI?

SocialAPI is an all-encompassing cloud platform designed for companies that use WhatsApp for messaging, marketing, and customer support. By connecting businesses with Meta's WhatsApp Cloud API, it offers functionalities such as campaign broadcasting, template messaging, delivery tracking, and management of contacts. The platform features an intuitive no-code flow builder that allows for the creation of automated responses and conversational workflows with ease. Additionally, it includes a shared team inbox that enables agents to manage interactions effectively, equipped with routing options and tools for internal communication. SocialAPI also supports the scheduling of campaigns, audience segmentation, implementation of AI chatbot automations, and provides access to in-depth analytics, along with webhooks and a REST API accompanied by comprehensive developer documentation. Businesses take advantage of this platform for a variety of needs, including promotional efforts, order and shipping notifications, appointment reminders, lead follow-ups, and customer support across diverse industries such as e-commerce, healthcare, education, and real estate. Moreover, it is noteworthy that while Meta conversation charges are applied at their standard rates, SocialAPI refrains from adding any extra markup to these fees, ensuring that businesses experience transparency and fairness in their operational costs. This commitment to openness fosters trust and encourages more businesses to engage with the platform confidently.

What is Picky Assist?

The significance of effective communication in a business setting is widely recognized. Teambox emerged following thorough analysis of the competitive landscape concerning similar offerings. Our goal was to ensure we addressed every necessary aspect for enterprises aiming to elevate their customer service and provide a collaborative platform for their teams. By integrating your entire workforce into one cohesive system, you can efficiently handle customer inquiries from both WhatsApp and Facebook Messenger. Additionally, you can establish distinct Departments within your team to enhance organization. Furthermore, it is possible to direct specific conversations to the relevant departments based on the message's context or specific customer attributes, ensuring that inquiries, such as product-related questions, reach the right team promptly for a more effective response. This streamlined approach not only improves efficiency but also enhances customer satisfaction.

Media

No images available

Media

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
Calendly
Facebook Messenger
Formsite
Freshdesk
Gmail
Google Ads
Google Drive
Google Forms
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Instagram
Statuspage
Teachable
Weebly
Wix
Zendesk
Zoho Desk
Zoho Flow

API Availability

Has API

API Availability

Pricing Information

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version
Free Trial Offered?

Pricing Information

$14 per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zivaan Solutions

Date Founded

2009

Company Location

India

Company Website

social.zivaansolutions.com

Company Facts

Organization Name

Picky Assist

Date Founded

2018

Company Location

United States

Company Website

pickyassist.com

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

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