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What is SocialAPI?

SocialAPI is an all-encompassing cloud platform designed for companies that use WhatsApp for messaging, marketing, and customer support. By connecting businesses with Meta's WhatsApp Cloud API, it offers functionalities such as campaign broadcasting, template messaging, delivery tracking, and management of contacts. The platform features an intuitive no-code flow builder that allows for the creation of automated responses and conversational workflows with ease. Additionally, it includes a shared team inbox that enables agents to manage interactions effectively, equipped with routing options and tools for internal communication. SocialAPI also supports the scheduling of campaigns, audience segmentation, implementation of AI chatbot automations, and provides access to in-depth analytics, along with webhooks and a REST API accompanied by comprehensive developer documentation. Businesses take advantage of this platform for a variety of needs, including promotional efforts, order and shipping notifications, appointment reminders, lead follow-ups, and customer support across diverse industries such as e-commerce, healthcare, education, and real estate. Moreover, it is noteworthy that while Meta conversation charges are applied at their standard rates, SocialAPI refrains from adding any extra markup to these fees, ensuring that businesses experience transparency and fairness in their operational costs. This commitment to openness fosters trust and encourages more businesses to engage with the platform confidently.

What is Querygen?

Querygen is a cloud-based solution crafted to enhance messaging and automate workflows for companies that use WhatsApp and Instagram. It features a unified inbox that brings together all conversations into one convenient workspace, allowing teams to utilize AI agents for handling customer questions, qualifying potential leads, and seamlessly transitioning chats to human representatives when appropriate. Additionally, Que, the WhatsApp assistant from Querygen, can efficiently search through chats, update leads and tasks, and set reminders for users. The platform also allows for automating responses to comments on Instagram by transforming them into direct messages, managing WhatsApp marketing campaigns, and coordinating follow-up communications. With its robust capabilities, teams can convert various inputs—including messages, files, images, or scheduled triggers—into actionable tasks that might involve adding data to Google Sheets or Supabase, invoking webhooks, or notifying team members. Furthermore, Querygen enhances the flow of workflow results to integrated applications via Zapier, making it an invaluable asset for businesses. By optimizing communication strategies, Querygen effectively supports teams in improving their sales, customer service, and marketing efforts, showcasing its essential role in modern operational workflows centered around customer interactions. This comprehensive approach ensures businesses can maintain a competitive edge in their communication practices.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

WhatsApp
CleverTap
Google Sheets
Instagram
MoEngage
Model Context Protocol (MCP)
Supabase
WebEngage
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Zivaan Solutions

Date Founded

2009

Company Location

India

Company Website

social.zivaansolutions.com

Company Facts

Organization Name

Querygen

Date Founded

2025

Company Location

India

Company Website

querygen.ai

Categories and Features

Chatbot

Not specified

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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