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What is Sonetel?

Experience seamless communication with a free app that combines global phone numbers, customer chat, and team collaboration. You can obtain a local number from virtually any country or city, enhancing trust with visitors to your website, which can potentially boost sales. If you utilize our chat feature on your site, you can secure this service at no cost; otherwise, subscriptions begin at just $1.79 per month. Incoming calls can be answered for free through our innovative apps or redirected anywhere in the world for the same price as a local call. By supporting globalization and entrepreneurship, we aim to contribute positively to the world by equipping business owners in distant regions with tools that bridge gaps and create equality. Currently, around 160,000 out of the 170 countries that joined have transitioned to paying customers, showcasing the demand for effective communication solutions worldwide. Our mission is to continue fostering connections that empower individuals and businesses alike.

What is Heyo Phone?

You and your team can consolidate all incoming calls and WhatsApp messages to a single phone number to prevent any confusion for your customers. By using one Heyo Phone digital number, every staff member can be easily connected, ensuring that all business communications remain efficiently managed. You can integrate WhatsApp with Heyo Phone, granting your team shared access to enhance collaboration. It's essential to ensure that all calls are attended to without any missed opportunities. Furthermore, analyzing recorded calls can help refine your team's skills and improve their sales techniques. With a unified number for handling calls and WhatsApp messages, your receptionist or staff can effectively monitor and analyze all interactions. The system's intelligent call routing feature enables optimal distribution of calls and messages among team members. Establishing connections with WhatsApp callers fosters stronger relationships, paving the way for repeat business and customer loyalty. This streamlined approach ultimately enhances your overall communication strategy and boosts customer satisfaction.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Stackreaction
Weebly
WordPress
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$0
Customer service, live chat and team communication functions are free. 1 phone number can be obtained free (with limitations) if you also use the free live chat widget. Otherwise virtual numbers worldwide start from $1.79 per month. Call forwarding worldwide costs like a local call.
Free Version
Free Trial Offered?

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Sonetel

Date Founded

2005

Company Location

Sweden

Company Website

sonetel.com

Company Facts

Organization Name

Heyo Phone

Company Location

India

Company Website

www.heyophone.com

Categories and Features

Business Phone Systems

Call Recording
Call Routing
IVR / Voice Recognition

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking

Second Phone Number

Not specified

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search

Telephony

IVR / Voice Recognition
VoIP

Virtual Phone Number

Not specified

Categories and Features

Second Phone Number

Not specified

Softphone

Not specified

Virtual Phone Number

Not specified

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