Sonetel Reviews & Ratings

Sonetel

4.8 out of 5 stars

Ratings and Reviews 447 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is Sonetel?

Experience seamless communication with a free app that combines global phone numbers, customer chat, and team collaboration. You can obtain a local number from virtually any country or city, enhancing trust with visitors to your website, which can potentially boost sales. If you utilize our chat feature on your site, you can secure this service at no cost; otherwise, subscriptions begin at just $1.79 per month. Incoming calls can be answered for free through our innovative apps or redirected anywhere in the world for the same price as a local call. By supporting globalization and entrepreneurship, we aim to contribute positively to the world by equipping business owners in distant regions with tools that bridge gaps and create equality. Currently, around 160,000 out of the 170 countries that joined have transitioned to paying customers, showcasing the demand for effective communication solutions worldwide. Our mission is to continue fostering connections that empower individuals and businesses alike.

What is Ninja Number?

Ninja Number is a mobile application that assigns an additional number to your existing cellphone, enabling your business to monitor all communications effortlessly. This app not only handles missed calls for you but also manages incoming calls and messages, ensuring you never miss important communication. With Ninja Number, you can connect up to five different devices, allowing team members to handle calls and texts collaboratively. To facilitate quick resolutions for customers, multiple team members can join a text thread, while the auto-reply feature lets you personalize responses to common inquiries. Additionally, the app's intelligent system recognizes voicemails, texts, or messages related to these frequent questions and automatically provides the appropriate responses. As your business expands, Ninja Number adapts to your needs, offering the option of live operators to answer calls when you're unavailable. You can also upgrade to a PBX system, complete with pre-recorded greetings and extensions for your employees, ensuring that your communication remains professional and efficient as you grow. This flexibility allows businesses to maintain a high level of customer service while managing their communications effectively.

Media

Media

Integrations Supported

Facebook
Facebook Messenger
Stackreaction
Weebly
WordPress
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$0
Customer service, live chat and team communication functions are free. 1 phone number can be obtained free (with limitations) if you also use the free live chat widget. Otherwise virtual numbers worldwide start from $1.79 per month. Call forwarding worldwide costs like a local call.
Free Version
Free Trial Offered?

Pricing Information

$9.95/month
7-day free trial available for all plans. Plans are available on the web and in the app store for purchase. The Flex plan starts at $9.95 per month and allows you to link up to 5 simultaneous devices per phone number. The Multi plan starts at $49.95 per month and offers you a phone number with extensions and linked devices.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Sonetel

Date Founded

2005

Company Location

Sweden

Company Website

sonetel.com

Company Facts

Organization Name

Ninja Number

Date Founded

2002

Company Location

United States

Company Website

ninjanumber.com

Categories and Features

Business Phone Systems

Call Recording
Call Routing
IVR / Voice Recognition

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Website Visitor Tracking

Second Phone Number

Not specified

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search

Telephony

IVR / Voice Recognition
VoIP

Virtual Phone Number

Not specified

Categories and Features

Business Phone Systems

Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Not specified

Second Phone Number

Not specified

Telephony

Call Center Management
VoIP

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