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What is Splicecom?

A successful communication platform brings together the critical individuals, messages, and applications necessary for teams to interact effectively and respond promptly. The nature of conversations can differ widely based on factors such as the user's device, geographic location, and the urgency of the response required. While traditional communication methods like telephones and emails remain prevalent in professional settings, live web chat requires immediate focus, which in turn necessitates adequate staffing to handle inquiries. Many users show a preference for smart devices and social media messaging apps like WhatsApp Business and Facebook Messenger; however, Splicecom Media Apps offer comprehensive multimedia communication solutions that are streamlined into Shared Inboxes, enabling teams to effectively oversee their interactions. This feature makes it particularly advantageous for organizations of various sizes and industries. The Splicecom lineup of Unified Communications devices encompasses affordable entry-level telephones, adaptable IP system phones that cater to different contexts, elegant keyless touchscreen desktop phones, and IP softphone applications compatible with Windows, Apple Mac systems, smartphones, and tablets, accommodating a wide range of communication preferences. By adopting these innovative tools, businesses can significantly enhance their communication strategies, ultimately leading to improved collaboration among team members. Such advancements not only optimize workflow but also foster a more connected and responsive work environment.

What is Fusion Connect?

A single call can link all aspects of your business operations. Fusion Connect serves as your Managed Services Provider, delivering comprehensive internet solutions for SDWAN, business VoIP (UCaaS), internet connectivity, secure networking, and various other needs. Their Business VoIP service features Internet-based faxing and softphone capabilities, ensuring compatibility with both Windows and Mac systems, as well as a range of other devices to maximize usability. Additionally, Fusion Connect is dedicated to enhancing your business communication and connectivity experience.

Media

Media

Integrations Supported

Microsoft Outlook
Salesforce
Facebook Messenger
Shopify
Skype
WhatsApp

Integrations Supported

Microsoft Outlook
Salesforce
Microsoft 365
Microsoft Dynamics 365
NetSuite
NetSuite CRM
Sugar Sell
Zendesk

API Availability

Has API

API Availability

Pricing Information

Free
Free Version

Pricing Information

$19.95/month/user
Starting price$19.95/month/user
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Splicecom

Company Location

United Kingdom

Company Website

splicecom.com

Company Facts

Organization Name

Fusion Connect

Date Founded

1996

Company Location

United States

Company Website

www.fusionconnect.com

Categories and Features

Telephony

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Managed Hosting

Not specified

SIP Trunk

Caller ID
Multiple DID Options
PSTN Forwarding
e911

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

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