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What is Spok Care Connect®?

The interactions among members of the care team involve a complex web of individuals, technology, hospital systems, and devices. Navigating an extensive flow of information, encountering communication barriers, or facing inefficient processes can complicate your role and adversely affect patient care. Such challenges can hinder your efficiency and ultimately lead to poorer health outcomes for patients. Spok Care Connect® offers a comprehensive solution to these issues. This integrated communication platform enhances collaboration among care teams, facilitates closed-loop communication, and ensures secure messaging, all aimed at optimizing clinical workflows. By utilizing a single communication platform, various challenges across multiple departments and locations within a healthcare system can be effectively addressed, leading to improved operational efficiency and better patient care.

What is Foxo?

Audit logs and read receipts ensure a comprehensive record of all clinical engagements. Case management streamlines the allocation of tasks and cases among both internal and external teams within a healthcare organization. Urgent communications and critical results can be promptly escalated through email alerts. Secure live chat links facilitate interactions between referrers, external networks, and patients, enhancing communication within the organization. In addition to basic messaging, Foxo promotes contextual communication by allowing the secure and encrypted sharing of cases and media. Prioritizing privacy and security, Foxo collaborates closely with top privacy attorneys and security specialists to guarantee strong protection measures. Our unwavering commitment is to deliver effective communication solutions in the healthcare sector, all while upholding the highest standards of security and privacy, ensuring that every interaction remains safeguarded and reliable. Furthermore, this holistic approach to communication is aimed at fostering trust among all parties involved in patient care.

Media

Media

Integrations Supported

Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
EpicCare EMR
Metasys
NextGen Healthcare EHR
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Integrations Supported

Microsoft Teams

API Availability

Has API

API Availability

Pricing Information

We have a variety of customized solutions to meet your needs. Contact us for details.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Spok

Date Founded

1984

Company Location

United States

Company Website

www.spok.com

Company Facts

Organization Name

Foxo

Date Founded

2018

Company Location

Australia

Company Website

foxo.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Reporting/Analytics

Healthcare

Not specified

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare
Incident Management
Risk Management

Unified Communications

Calendar Management
Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration

Categories and Features

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