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What is Spok Care Connect®?

The interactions among members of the care team involve a complex web of individuals, technology, hospital systems, and devices. Navigating an extensive flow of information, encountering communication barriers, or facing inefficient processes can complicate your role and adversely affect patient care. Such challenges can hinder your efficiency and ultimately lead to poorer health outcomes for patients. Spok Care Connect® offers a comprehensive solution to these issues. This integrated communication platform enhances collaboration among care teams, facilitates closed-loop communication, and ensures secure messaging, all aimed at optimizing clinical workflows. By utilizing a single communication platform, various challenges across multiple departments and locations within a healthcare system can be effectively addressed, leading to improved operational efficiency and better patient care.

What is QliqCHAT HIPAA-Compliant Texting?

QliqCHAT Secure Texting serves as a real-time, secure communication platform that adheres to HIPAA regulations, enabling seamless interaction among all members of a healthcare team and fostering effective collaboration centered around patient care. This platform effectively eliminates the communication barriers that exist between physicians, nurses, patients, and caregivers. Developed by QliqSOFT, this innovative multimodal healthcare communication and automation platform integrates personnel and technology across both in-person and digital care settings. The user-friendly and customizable nature of the platform not only optimizes administrative workflows but also improves patient interaction by featuring smooth EHR integration, conversational AI capabilities, and language translation services. For over ten years, QliqSOFT has empowered healthcare institutions to maintain real-time, HIPAA-compliant communication among medical professionals and patients, while also automating standard clinical tasks that alleviate the workload on staff and transform their work processes. With their solutions, QliqSOFT has enabled more than 1,000 healthcare organizations to achieve substantial returns on their investments, ultimately enhancing the overall efficiency and effectiveness of healthcare delivery systems. By continuing to innovate and adapt, QliqSOFT remains committed to improving healthcare communication and patient outcomes.

Media

Media

Integrations Supported

EpicCare EMR
NextGen Healthcare EHR
Avaya Aura
Avaya one-X Communicator
Centricity RIS-IC
Cisco Unified Contact Center
EcoStruxure
Metasys
Oracle Health EHR
Philips Interoperability Solutions
Veradigm EHR

Integrations Supported

EpicCare EMR
NextGen Healthcare EHR
AHT Care Management
Evident Thrive EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

We have a variety of customized solutions to meet your needs. Contact us for details.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem
Linux

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spok

Date Founded

1984

Company Location

United States

Company Website

www.spok.com

Company Facts

Organization Name

QliqSOFT

Date Founded

2011

Company Location

United States

Company Website

www.qliqsoft.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Reporting/Analytics

Healthcare

Not specified

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare
Incident Management
Risk Management

Unified Communications

Calendar Management
Call Recording
Call Routing
Chat / Messaging
Mobile Access
Multi-User Collaboration

Categories and Features

Clinic Management

Not specified

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
For Healthcare

Life Sciences

Not specified

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access
Patient Education

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