Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • StackAI Reviews & Ratings
    4.5 out of 5 stars 55 Ratings
    Company Website for StackAI
  • CTM Reviews & Ratings
    4.5 out of 5 stars 939 Ratings
    Company Website for CTM
  • ChatD&B Reviews & Ratings
    Company Website for ChatD&B
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk
  • Vehicle Acquisition Network (VAN) Reviews & Ratings
    5.0 out of 5 stars 54 Ratings
    Company Website for Vehicle Acquisition Network (VAN)
  • Fathom Reviews & Ratings
    5.0 out of 5 stars 7,880 Ratings
    Company Website for Fathom
  • net2phone Reviews & Ratings
    4.4 out of 5 stars 197 Ratings
    Company Website for net2phone
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo

What is StayReplied?

StayReplied provides a web-based shared inbox tailored for organizations handling customer inquiries through website chat. Its searchable workspace allows for the organization of conversations by team members, who can assign chats, add private notes, and convert discussions into tickets that include an owner, priority level, and due dates. The platform also features optional AI-generated responses that are based on approved and versioned knowledge, as well as pricing records, ensuring transparency by referencing source versions and allowing a smooth handoff to human agents when needed. Teams can set up daily and monthly budgets for AI interactions; however, these AI functionalities are currently in private beta and require the business's unique Anthropic key. Beyond this, the service offers a sales pipeline, quoting tools, contact history, saved views, and a chat widget for websites, catering primarily to restaurants, clinics, retail shops, online stores, and service-oriented enterprises. The application supports both English and Arabic languages, accommodating right-to-left text formatting. While the website chat feature is operational, the integration of additional platforms, including WhatsApp, Instagram, Messenger, email, and SMS, is expected soon. This multi-channel strategy is designed to improve communication and streamline customer support across a diverse range of business sectors, ultimately enhancing user experience and efficiency. Furthermore, StayReplied aims to evolve its capabilities to meet the changing needs of businesses as they grow and adapt in today's digital landscape.

What is GreetDock?

GreetDock presents a cloud-oriented conversational platform tailored for B2B sales and support teams, online merchants, and agencies. This cutting-edge solution integrates live chat capabilities with browser-based voice and video interactions, allowing for co-browsing when consent is granted by visitors, and it includes a specialized private chat area for team members engaged in a shared conversation. Users can observe real-time website activity, monitor visitor interactions, and offer support by highlighting or indicating elements on the screen; however, staff are prohibited from clicking or entering text on behalf of visitors, with sensitive input fields being obscured for privacy. The platform supports call recording, along with transcripts and AI-generated summaries, all of which are saved within visitor profiles for later use. Although AI can assist with drafting responses, each message is meticulously vetted and dispatched by a human operator, ensuring the quality and appropriateness of communication. Furthermore, a read-only MCP connection permits compatible AI systems to access specific conversation logs, transcripts, and visitor information through secure, revocable tokens with restricted permissions. At present, GreetDock is in its private beta stage, during which prospective users must undergo a compatibility evaluation of their website before installation, with onboarding support provided by the GreetDock team to facilitate a seamless transition. This thorough methodology is designed to boost communication effectiveness and elevate customer engagement for businesses, ultimately fostering stronger relationships with their clients.

Media

Media

Integrations Supported

Anthropic

Integrations Supported

ChatGPT
Claude
Cursor
Model Context Protocol (MCP)

API Availability

Has API

API Availability

Has API

Pricing Information

AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Trial Offered?

Pricing Information

A free 30-day private-beta trial requires no card and does not automatically convert to a paid plan. Paid plans are planned around monthly visitor volume; pricing has not been announced.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

BytesGlue

Date Founded

2024

Company Location

United Arab Emirates

Company Website

stayreplied.com

Company Facts

Organization Name

MB Helmar

Company Location

Lithuania

Company Website

greetdock.com

Categories and Features

Live Chat

Not specified

Categories and Features

Live Chat

Not specified

Popular Alternatives

Sellio Reviews & Ratings

Sellio

5.0 out of 5 stars

Popular Alternatives

GreetDock Reviews & Ratings

GreetDock

MB Helmar
Radman Reviews & Ratings

Radman

Alpha Online