Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • StackAI Reviews & Ratings
    4.5 out of 5 stars 55 Ratings
    Company Website for StackAI
  • CTM Reviews & Ratings
    4.5 out of 5 stars 939 Ratings
    Company Website for CTM
  • ChatD&B Reviews & Ratings
    Company Website for ChatD&B
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,616 Ratings
    Company Website for Zendesk
  • Vehicle Acquisition Network (VAN) Reviews & Ratings
    5.0 out of 5 stars 54 Ratings
    Company Website for Vehicle Acquisition Network (VAN)
  • Fathom Reviews & Ratings
    5.0 out of 5 stars 7,880 Ratings
    Company Website for Fathom
  • net2phone Reviews & Ratings
    4.4 out of 5 stars 197 Ratings
    Company Website for net2phone
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo

What is StayReplied?

StayReplied provides a web-based shared inbox tailored for organizations handling customer inquiries through website chat. Its searchable workspace allows for the organization of conversations by team members, who can assign chats, add private notes, and convert discussions into tickets that include an owner, priority level, and due dates. The platform also features optional AI-generated responses that are based on approved and versioned knowledge, as well as pricing records, ensuring transparency by referencing source versions and allowing a smooth handoff to human agents when needed. Teams can set up daily and monthly budgets for AI interactions; however, these AI functionalities are currently in private beta and require the business's unique Anthropic key. Beyond this, the service offers a sales pipeline, quoting tools, contact history, saved views, and a chat widget for websites, catering primarily to restaurants, clinics, retail shops, online stores, and service-oriented enterprises. The application supports both English and Arabic languages, accommodating right-to-left text formatting. While the website chat feature is operational, the integration of additional platforms, including WhatsApp, Instagram, Messenger, email, and SMS, is expected soon. This multi-channel strategy is designed to improve communication and streamline customer support across a diverse range of business sectors, ultimately enhancing user experience and efficiency. Furthermore, StayReplied aims to evolve its capabilities to meet the changing needs of businesses as they grow and adapt in today's digital landscape.

What is ReadyCall?

ReadyCall stands out as a cutting-edge, cloud-based solution for contact centers and customer service, specifically designed for companies that handle both voice and digital communications. This platform allows for effortless management of both incoming and outgoing calls, incorporating features such as interactive voice response (IVR) menus, queue organization, skills-based routing, and capabilities like call recording, real-time monitoring, and comprehensive service reports. With its integrated systems for customer records and ticketing, teams can effectively address inquiries, document essential notes, and ensure timely follow-ups. A unified inbox collects messages from various platforms including WhatsApp Business, website live chat, Instagram, and Messenger, which simplifies agent workflows significantly. Furthermore, optional AI-powered voice and chat assistants are offered to handle customer inquiries, assist with scheduling tasks, check order statuses, and smoothly transition conversations to human representatives when required. Specifically tailored for businesses in Saudi Arabia, the platform boasts an Arabic interface that accommodates right-to-left reading, making it versatile for a range of sectors, such as e-commerce, healthcare, education, real estate, and service industries. Accessibility is made easy through a web browser, and a mobile app is offered as well; those who choose the Enterprise plans can opt for private-cloud deployment or integration with their existing systems. This all-encompassing design not only empowers businesses to enhance their customer interaction capabilities but also ensures they retain the flexibility and scalability necessary for growth in a dynamic market. By combining multiple communication channels and advanced technology, ReadyCall positions itself as a leading choice for businesses looking to thrive in today's competitive environment.

Media

Media

No images available

Integrations Supported

Anthropic

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

AED 70/month
Plans start at AED 70/month, plus 5% UAE VAT. A displayed promotion reduces the price to AED 49/month for the first three monthly invoices with code YEAREND30, through December 31, 2026. A 14-day free trial is offered with no card required.
Free Trial Offered?

Pricing Information

SAR 39/user/month
Standalone CRM plans start at SAR 39 per user per month, with a three-user minimum; prices exclude 15% VAT. Call-center plans start at SAR 99 per user per month, also with a three-user minimum. Monthly subscriptions have no long-term commitment.

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

BytesGlue

Date Founded

2024

Company Location

United Arab Emirates

Company Website

stayreplied.com

Company Facts

Organization Name

ReadyCall

Date Founded

2025

Company Location

Saudi Arabia

Company Website

readycall.net

Categories and Features

Live Chat

Not specified

Categories and Features

Call Center

Not specified

Popular Alternatives

Sellio Reviews & Ratings

Sellio

5.0 out of 5 stars

Popular Alternatives

GreetDock Reviews & Ratings

GreetDock

MB Helmar
Q-Suite Reviews & Ratings

Q-Suite

Indosoft
Radman Reviews & Ratings

Radman

Alpha Online
uContact Reviews & Ratings

uContact

net2phone
5.0 out of 5 stars