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What is IBM Sterling Configure, Price, Quote (CPQ)?

IBM Sterling CPQ transforms and optimizes the configuration, pricing, and quoting processes for complex products and services, making them more efficient. This innovative platform improves the purchasing experience for customers by enabling transactions across all preferred sales channels. With its user-friendly interface, IBM Sterling CPQ aids eCommerce shoppers, sales agents, call center representatives, and partners in selecting the right products while ensuring accurate pricing. It also enables businesses to provide the outstanding buying experiences that today’s consumers demand, which in turn enhances sales efficiency. The CPQ system automates the online sales process, guaranteeing the correct configuration of solution bundles and uncovering opportunities for cross-selling and up-selling, which significantly boosts customer satisfaction and lightens the workload for call centers. Moreover, by consolidating pricing operations, CPQ removes manual pricing tasks, ensures consistency in pricing, and automates necessary price adjustments, thus allowing business users to handle price changes more effectively. In addition, the implementation of IBM Sterling CPQ can lead to increased revenue by streamlining the sales cycle and enhancing overall productivity. Overall, IBM Sterling CPQ not only simplifies the sales journey but also builds stronger customer relationships through its intuitive features.

What is Expedite Commerce?

At Expedite Commerce, we're leading a transformative shift in revenue operations by embedding advanced AI into our cloud-based platform. Our AI-first solutions redefine the lead-to-cash process, enabling businesses to: - Accelerate Growth: Harness AI to boost sales and expand market reach. - Optimize Operations: Streamline processes with intelligent automation. - Enhance Customer Engagement: Deliver personalized experiences that drive loyalty. We envision a future where AI and human expertise collaborate seamlessly to unlock unprecedented business potential. Our suite includes AI-powered Configure-Price-Quote (CPQ), Contract Lifecycle Management (CLM), eCommerce, and Recurring Billing solutions. What Sets Us Apart -Deep AI Integration: Our platform utilizes an agent-based framework that acts on your behalf, adapting to your business processes to automate complex tasks. -Market Leadership: Positioned at the forefront of the AI revolution in revenue operations. -Proven Track Record: With a global client base and consistent growth, we've demonstrated our ability to deliver impactful results. Who We Empower Our solutions are tailored for forward-thinking leaders in: -Sales Operations: Free your sales team to focus on buyers by automating complex tasks. -Marketing Operations: Leverage insights for more effective campaigns. -Finance Operations: Optimize billing and revenue recognition with intelligent automation. Industries We Serve We cater to dynamic industries where innovation is essential: SaaS XaaS IoT Manufacturing Brands Our Global Footprint We support customers in over 50 countries with a team of 60 experts and 150 partner resources.

Media

Media

Integrations Supported

Avalara
Dynamics 365 Commerce
HubSpot CRM
NetSuite
QuickBooks Enterprise
SAP ERP
Salesforce

Integrations Supported

Avalara
Dynamics 365 Commerce
HubSpot CRM
NetSuite
QuickBooks Enterprise
SAP ERP
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$90.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/configure-price-quote

Company Facts

Organization Name

Expedite Commerce

Date Founded

2008

Company Location

United States

Company Website

www.expeditecommerce.com/

Categories and Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Categories and Features

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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