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What is StriveChat?

Convert potential visitors into happy customers by enhancing communication using automation. Enable bots to proactively connect with customers through personalized messages that align with their specific situations. Offer self-service solutions for maximum customer convenience while minimizing support expenses through the use of tutorial knowledge bases, detailed guides, advisory bots, and instant chat functionalities. Strive to provide a delightful experience for each visitor, encouraging them to return for future interactions. Improve customer engagement by integrating engagement bots, a comprehensive knowledge base, and live chat services. Speed up the resolution process for customer inquiries with a fully equipped task management system, ensuring everything remains organized and accessible for your team. Promote authentic collaboration in real-time by automating your interactions with website visitors. Provide immediate content delivery to effectively engage your audience, implement targeted engagement strategies to promote your products, and inform visitors about your services. Moreover, offer content management solutions that enhance lead generation and boost conversion rates through strategic interactions. This comprehensive strategy not only elevates customer satisfaction but also propels business growth by fostering meaningful engagement and creating lasting relationships with clients. Ultimately, a focus on customer experience can lead to a more loyal customer base and increased revenue.

What is Rake?

Rake serves as a replacement for LiveChat and similar chat applications found online, as well as for Slack and other workplace messaging tools. This platform offers an infinitely searchable and interconnected chat experience, prioritizing omnichannel communication to ensure seamless connections with all users. Research shows that implementing live chat on your website can boost lead conversion rates by as much as four times. Rake features customizable chat widgets that are straightforward to integrate into various websites and landing pages, requiring only minimal JavaScript, thereby maintaining optimal website speed and performance. Additionally, it offers plugins compatible with popular content management systems and eCommerce platforms, enhancing its functionality. With Rake, you can monitor live visitors on your site, gaining insights into their geographic location, session duration, pages viewed, and other valuable metrics. Furthermore, the platform allows you to send tailored chat invites at the perfect moment, ensuring engaging interactions with your visitors. By utilizing Rake, businesses can significantly enhance their communication strategies and improve overall customer engagement.

Media

Media

Integrations Supported

Blogely

Integrations Supported

Facebook
NiCE CXone Mpower
Stackreaction
Twilio
WhatsApp
Zapier

API Availability

API Availability

Has API

Pricing Information

$11 per user per month
Free Version

Pricing Information

$4/month/user
3 plans - Starter (free up to 4 Users) Team & Professional. Prices range from $4 to $7 per month per User.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

StriveChat

Company Location

United States

Company Website

strivechat.com

Company Facts

Organization Name

Rake

Company Location

United States

Company Website

www.rake.ai/

Categories and Features

Chatbot

Not specified

Knowledge Management

Not specified

Live Chat

Not specified

Categories and Features

Collaboration

Chat / Messaging
Contact Management
Task Management

Customer Communications Management

Chat / Messaging
Multi-Channel Communications

Internal Communications

Chat/Messaging

Knowledge Management

Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Task Management

Collaboration
Mobile Access
Progress Tracking
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs

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