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What is SupplyAI Aspen?

Aspen greatly enhances retailers' capabilities to connect with customers across multiple channels. The process of creating an engaging experience for customers has never been easier. Retailers can provide outstanding service while ensuring their operations run smoothly. With a tailored, easy-to-navigate returns portal available on any device, maintaining a consistent brand experience is straightforward. This setup accelerates reverse logistics, leading to faster resolutions. Customers can complete their purchasing journey seamlessly by having the option to make instant in-line exchanges. Aspen enables effortless movement from ordinary returns to straightforward exchanges, all while safeguarding revenue streams. Providing customers with an integrated brand experience that includes the convenience of returning items in-store is essential. Furthermore, boosting in-store sales is made possible by arming staff with crucial insights about customers, such as anticipated returns and product preferences, which not only streamlines processes but also cultivates customer loyalty. In the competitive retail landscape, these advantages can significantly differentiate a brand from its rivals.

What is AspenPLUS?

Focused on enhancing customer experience, aspenPLUS simplifies your online IT purchasing process, enabling you to save both time and money while benefiting from the support of a dedicated account manager. You gain uninterrupted access to inventory and pricing for thousands of products from renowned technology brands, all gathered in an intuitive portal that offers exclusive pricing options. Customized and pre-approved product bundles are designed to cater to your business needs, which effectively reduces errors and speeds up processing times. Employ our configurators to help you choose the right toner, memory, batteries, and adapters, thereby minimizing mistakes and boosting operational efficiency. Every aspect of invoicing, reporting, IT purchasing, and returns can be effortlessly handled with the assistance of your dedicated account manager. Our distinctive aspenPLUS shop showcases a wide array of products from leading IT brands, allowing you to place orders on account or make online payments with ease. Furthermore, you can conveniently review existing invoices, initiate return processes, seek assistance, and create tailored bundles specific to your business requirements, streamlining the entire procurement process. Whether you represent a small enterprise or a large corporation, aspenPLUS serves as your all-encompassing solution for IT procurement, ensuring that your purchasing needs are met with exceptional efficiency and support. In a fast-paced technological landscape, having reliable procurement tools like aspenPLUS is essential for maintaining a competitive edge.

Media

Media

Integrations Supported

3CX
Cisco ACI
Dell APEX
Gamma
Inclarity
Microsoft 365
Shopify
Shopify Plus
uniFLOW

Integrations Supported

3CX
Cisco ACI
Dell APEX
Gamma
Inclarity
Microsoft 365
Shopify
Shopify Plus
uniFLOW

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SupplyAI

Date Founded

2014

Company Location

United States

Company Website

www.supply.ai/aspen

Company Facts

Organization Name

AspenPLUS

Company Location

Germany

Company Website

www.aspensolutions.co.uk/aspenplus/

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Categories and Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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