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What is SureTel?

SureTel takes a forward-thinking approach to meet the needs of our business telephone clients. Our committed VoIP phone specialists are always available to discuss your specific requirements or to provide a live demonstration of our platform, which we believe will impress you. You can easily get in touch with our business VoIP experts by dialing 833-SURETEL (787-3835) or chatting with our online representative on our website. We are dedicated to maintaining transparent pricing, ensuring that all features are included in our services without any hidden charges. If you have concerns about initial costs, rest assured that you can rent phones from us, and we will manage all aspects of setup and maintenance! Our platform is flexible enough to incorporate any personalized features you may need. Additionally, be sure to visit our Idea Portal to discover the exciting projects we are currently working on. With SureTel, you can have confidence in our unwavering support throughout your journey. We are committed to ensuring your satisfaction and success with our services.

What is Cox Business IP Centrex?

Our cloud-based VoIP business phone systems facilitate calling from anywhere, empowering you to manage your communications using any internet-connected device. Are you eager to learn how Cox Business can cater to your unique requirements? Reach out to one of our expert IP Centrex representatives for support. With our IP Centrex VoIP solution, you can guarantee that your customers are directed to the right team member every time. This cloud-based business VoIP phone system delivers a reliable and professional voice service that effectively handles your business's call volume. Utilize our Call Center Standard feature to route callers to the correct queue based on priority levels, ensuring they are connected to the next available agent. You can oversee and manage your calls from virtually anywhere thanks to our UC app, which is accessible on smartphones, tablets, or desktops. We are committed to developing a tailored plan that suits your present demands while also accommodating future expansion, whether you're starting a new venture or managing a large enterprise. Moreover, we handle all updates, installations, and repairs, guaranteeing a hassle-free experience for your company. With our all-encompassing support, you can dedicate your energies to what truly matters: the smooth operation of your business, while we take care of the technicalities. Leveraging our services allows you to enhance productivity and improve customer satisfaction simultaneously.

Media

Media

Integrations Supported

ITP
UltraDDoS Protect
businessphone.com

Integrations Supported

ITP
UltraDDoS Protect
businessphone.com

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SureTel

Date Founded

2007

Company Location

United States

Company Website

www.suretel.co

Company Facts

Organization Name

Cox

Date Founded

1962

Company Location

United States

Company Website

www.cox.com/business/phone/hosted-voice.html

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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