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What is Sylaps Business?

Transform your organization’s communication strategies with Sylaps by leveraging our comprehensive APIs and intuitive website widgets, complemented by SDKs for both desktop and mobile platforms. Sylaps Business empowers real-time communication across a multitude of devices and platforms without the hassle of software installation. This solution is tailored for enterprises of all sizes looking to integrate data, audio, and live video streaming effortlessly. With robust features including enterprise-grade security, full encryption, and adherence to HIPAA standards, Sylaps guarantees a secure communication space. Our services are also offered at competitive rates, enabling you to utilize Sylaps confidently on any device or platform, including popular web browsers. Furthermore, our software is designed to be highly flexible, operating seamlessly on mobile, desktop, and most web browsers, making it a top choice for businesses across various industries striving to improve their real-time communication capabilities. The thoughtfully crafted design of our software seeks to enhance every aspect of communication, helping organizations connect effectively and securely with clients and team members alike, while also fostering collaboration in a modern, digital landscape. By choosing Sylaps, you are investing in a future-proof solution that adapts to your business needs as they evolve.

What is IntelePeer?

IntelePeer's Communications Automation Platform (CAP) provides a cloud-driven solution specifically designed to enhance customer engagement and improve user experiences. This platform integrates effortlessly with various enterprise applications, allowing businesses to boost efficiency, lower operational expenses, and automate communications across diverse channels such as voice, SMS, and social messaging. By harnessing generative AI, CAP facilitates seamless omnichannel communication and accommodates on-premises, cloud, or hybrid environments, offering a versatile option for evolving organizational workflows. Additionally, IntelePeer prioritizes enterprise-grade security and compliance measures, safeguarding sensitive information while enabling organizations to refine their communication tactics. Overall, this innovative platform empowers businesses to stay competitive in a rapidly changing digital landscape.

Media

Media

Integrations Supported

Cal ID
JavaScript

Integrations Supported

Amazon
Cisco Webex
Facebook
IBM watsonx Assistant
Mailgun
Mailjet
Microsoft Teams
Numeracle
Salesforce
Slack
Smartsheet
Viber
WhatsApp
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$19.90 per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Sylaps

Company Location

United States

Company Website

sylaps.biz

Company Facts

Organization Name

IntelePeer

Date Founded

2003

Company Location

United States

Company Website

intelepeer.com/platform/

Categories and Features

Categories and Features

Call Center

Blended Call Center
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
On-Demand Communications
Personalization

SIP Trunk

Caller ID
Disaster Recovery
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Call Recording
Call Routing
Chat / Messaging
Multi-User Collaboration

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