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What is T-Max Phone Systems?

A Hosted Business Phone System PBX can elevate any organization’s image and operational capabilities to that of a Fortune 500 company. With an auto-attendant in place, incoming calls can be efficiently managed, allowing customers to reach the right person by dialing names, selecting extensions, or choosing departments. Additionally, if you're frequently on the go, your calls can be seamlessly forwarded to your mobile device. T-Max provides complete geo-redundancy, with servers strategically located in premier data centers throughout the United States. We utilize multiple carriers to guarantee optimal connectivity to the PSTN, ensuring that your communication remains uninterrupted. T-Max also offers a selection of high-quality desk phones from renowned manufacturers like Yealink and Polycom, with various models available to perfectly fit your workspace. Our offerings extend to a wide range of devices including reception consoles, agent phones, wireless options, and conference room phones. Discover the best value in Hosted Business Phone Systems available today. Call us at 1-888-245-34883 for more information about our services, which include departments, extensions, digital receptionists, voice prompts, voicemail, fax service, and much more. Our comprehensive solutions are designed to meet the unique needs of your business, ensuring that you stay connected and efficient.

What is Hero Outbound?

A Customized Outbound Calling Solution Designed to Achieve All Your Sales Goals. This innovative platform enables your agents to improve their phone interactions, which translates to higher sales and better customer service. By anticipating agent availability and automatically preparing new customers for conversation, it reduces the time wasted on dialing and waiting for calls that go unanswered. Agents are able to personally greet prospects and dive directly into discussions, thereby eliminating unnecessary preliminaries. You will gain access to a real-time dashboard of your company's call metrics, providing insights into the overall performance of your call center and assessing agent productivity. This data can be utilized to boost both profitability and operational effectiveness. It is crucial to ensure that the right agents, equipped with the necessary skills, are available to meet demand during busier periods. Furthermore, the solution incorporates strong compliance and cybersecurity protocols rooted in identity and access management to effectively mitigate risks. An advanced lead tracking system safeguards against losing valuable contacts or sales opportunities by capturing callbacks from previous missed calls, ensuring a smooth follow-up process. Consequently, your sales team can dedicate their efforts to closing deals rather than getting bogged down by administrative duties, ultimately driving growth and success for your business. This comprehensive approach not only streamlines operations but also enhances the overall customer experience.

Media

Media

Integrations Supported

Blitz
ConnectWise CPQ
Copper
Facebook
Gingr
HubSpot CRM
HubSpot Customer Platform
LeadMaster
Level365
LionDesk
Redtail CRM
Salesforce
Sugar Sell
Vtiger CRM
Zoho CRM
ccb by dsb
eAgent Solutions

Integrations Supported

Langstack
Microsoft Dynamics 365
Plecto

API Availability

API Availability

Pricing Information

$19.99 Mo/Ext
Per User is based on the total number of Ext/Users. 1-19 $29.99 mo/ext - 20-99 $24.99 mo/ext - 100 or More $19.99 mo/ext
Tel: 1-88-245-3483

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

On-Site Training

Company Facts

Organization Name

T-Max

Date Founded

2015

Company Location

United States

Company Website

tmaxphone.com

Company Facts

Organization Name

HeroBase

Date Founded

2006

Company Location

Denmark

Company Website

www.herobase.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
FCC Compliance
FTC Compliance

Sales Dialers

Not specified

SIP Trunk

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Auto Dialer

Call Recording
Call Reporting
Predictive Dialer

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
Lead Capture
Lead Management

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