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What is IBM TRIRIGA?

As we plan our return to physical workplaces, it is crucial to effectively oversee our buildings and the interactions of people within those spaces. IBM is prepared to support this initiative. Utilizing TRIRIGA allows organizations to bolster safety, prioritize occupant health, and maintain budgetary control. By consolidating essential data into a single source, you empower yourself to make faster and more confident decisions, enabling effective responses to various scenarios. Utilizing your data effectively helps inform critical choices related to space utilization. By tapping into insights derived from IoT devices and WiFi networks, you can gain a profound understanding of how spaces are used and uncover occupancy trends across your real estate holdings. For example, during the shift when 95% of IBM's workforce moved to remote work, the IBM Global Real Estate team leveraged key data on space usage, which greatly facilitated the management of this significant transition. This proactive strategy not only underscores the value of data-driven decision-making but also illustrates how organizations can rapidly adapt during periods of change while ensuring that they meet the evolving needs of their workforce. Furthermore, embracing such a data-centric approach can lead to more sustainable practices and improved operational efficiencies in the long term.

What is OpenBlue Workplace?

OpenBlue Workplace, formerly FMS, is a modular integrated workplace management system designed to centralize the management of facilities, real estate, space, assets, maintenance, sustainability, and workplace operations. Developed by FM, now part of Johnson Controls, the platform is built to adapt as an organization's portfolio, operating processes, and workplace requirements change. Space management capabilities give facility and real estate teams visibility into occupancy, assignments, workspaces, and utilization while supporting bidirectional connections with AutoCAD drawings and Revit models. Strategic scenario planning lets users model expansions, consolidations, reorganizations, floor reconfigurations, and other potential changes before implementing them. Facility maintenance functionality supports corrective and preventive maintenance, technician management, employee service requests, configurable workflows, notifications, floor-plan visualization, and SLA reporting. Asset management maintains records for furniture, equipment, warranties, condition, ownership, depreciation, vendors, and physical locations across the portfolio. Real estate management centralizes lease agreements and provides visibility into expiration dates, rental costs, occupancy, portfolio performance, and opportunities to consolidate or repurpose underused properties. Sustainability and energy management tools track metrics such as energy consumption, water use, greenhouse gas emissions, recycling, and waste while supporting financial analysis of sustainability projects and building certifications. Move management automates individual and organizational relocations, while project management tracks estimates, approvals, vendors, budgets, milestones, schedules, and project closeout. Workplace analytics provides multidimensional reporting on measures such as average and peak utilization, employee attendance, departmental utilization, costs, and savings.

Media

Media

Integrations Supported

Microsoft Exchange
Quantum AI Workspace Manager
Whatfix

Integrations Supported

Microsoft Outlook
OpenBlue Employee
Oracle PeopleSoft
Salesforce
ServiceNow
Workday HCM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/tririga

Company Facts

Organization Name

Johnson Controls

Date Founded

1885

Company Location

United States

Company Website

fmsystems.com/products/fms-workplace/

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Work Order Management

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Portfolio Management
Rent Tracking
Tax Management
Tenant Database
Vacancy Tracking

Space Management

Not specified

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

IWMS

Not specified

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