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What is Telavox?

Collaborate effortlessly with your team while maintaining seamless connections with clients. No matter where you are, leverage any communication method across a variety of devices. A comprehensive platform encompassing telephony, PBX, messaging, meetings, and contact center features allows for easy engagement with both colleagues and customers. Empower your workforce with tools designed to boost their productivity. This all-in-one application simplifies customer interactions and fosters team collaboration. Agents can operate from any location while providing outstanding service to clients. Optimize your workflow with a single, robust app for calls, messaging, and virtual meetings, facilitating real-time collaboration without disruption. Integrate intelligent features that clearly convey your availability to your colleagues. Strengthening relationships and enhancing productivity becomes a straightforward task. Access a full suite of voice communication options, including both fixed and mobile telephony, all organized in one place. Regardless of the device or platform, your calling experience remains uniform, whether through cellular, PSTN, or internet, ensuring consistent and dependable communication. The ability to connect without obstacles significantly improves both individual and team performance, fostering a more streamlined and effective work environment. Additionally, this unified approach not only simplifies processes but also encourages greater innovation within teams.

What is Alcatel-Lucent Rainbow?

Rainbow provides user-friendly communication solutions that enhance collaboration through a range of tools, such as voice and video, effectively connecting people, machinery, and processes. Created entirely within Europe, this enterprise-grade cloud communication platform is supported by secure data centers located globally. The versatility of Rainbow allows organizations to select from on-premises, hybrid, or cloud deployment options that best fit their specific needs. Its open architecture, combined with robust telephony capabilities, supports seamless integration with existing telephony systems and the incorporation of various business workflows and other SaaS applications. Whether an organization seeks a self-sufficient environment in a private data center or a cloud solution that complements current assets while boosting collaboration, Rainbow offers tailored options to address those requirements. Furthermore, users have the ability to host or join audio and video meetings that can accommodate up to 120 participants, with the platform supporting as many as 12 simultaneous video streams for rich, interactive experiences. This adaptability empowers businesses to refine their communication approaches effectively to align with their changing requirements and ensure they remain competitive in their respective markets.

Media

Media

Integrations Supported

Freshdesk
Google Workspace
HubSpot CRM
HubSpot Customer Platform
IntraManager
Lime CRM
Microsoft 365
Microsoft Power BI
Microsoft Teams
Salesforce
Upsales
Zendesk
Zisson

Integrations Supported

Hudini
OmniPCX Enterprise Communication Server

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
Windows
Mac
On-Prem
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Telavox

Date Founded

1924

Company Location

Denmark

Company Website

telavox.com

Company Facts

Organization Name

Alcatel-Lucent

Date Founded

2014

Company Location

France

Company Website

www.al-enterprise.com/en/rainbow

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

Cloud PBX

Not specified

Meeting

Not specified

Telephony

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

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