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What is Telavox?

Collaborate effortlessly with your team while maintaining seamless connections with clients. No matter where you are, leverage any communication method across a variety of devices. A comprehensive platform encompassing telephony, PBX, messaging, meetings, and contact center features allows for easy engagement with both colleagues and customers. Empower your workforce with tools designed to boost their productivity. This all-in-one application simplifies customer interactions and fosters team collaboration. Agents can operate from any location while providing outstanding service to clients. Optimize your workflow with a single, robust app for calls, messaging, and virtual meetings, facilitating real-time collaboration without disruption. Integrate intelligent features that clearly convey your availability to your colleagues. Strengthening relationships and enhancing productivity becomes a straightforward task. Access a full suite of voice communication options, including both fixed and mobile telephony, all organized in one place. Regardless of the device or platform, your calling experience remains uniform, whether through cellular, PSTN, or internet, ensuring consistent and dependable communication. The ability to connect without obstacles significantly improves both individual and team performance, fostering a more streamlined and effective work environment. Additionally, this unified approach not only simplifies processes but also encourages greater innovation within teams.

What is Issabel?

Issabel is a notable open-source unified communications platform that combines a variety of IP communication services into a single, cohesive system, successfully addressing the shortcomings of conventional PBX systems by providing an array of functionalities such as call center operations, email integration, management reporting, fax services, video conferencing, audio recordings, and CRM connections. The call center feature is designed to be both powerful and flexible, ensuring that users can efficiently automate and manage their contact centers while skillfully managing both inbound and outbound calling campaigns through an intuitive agent interface and call management tools. Moreover, Issabel offers simplified PBX administration for service providers, enabling them to oversee multiple clients from one instance, thereby reducing the need for separate servers for each client. In addition to its core features, Issabel supports various add-ons that integrate smoothly with the platform, further enhancing telephony interactions and improving customer service by automating support tasks. This adaptability and comprehensive feature set make Issabel an excellent option for organizations aiming to optimize their communication processes while ensuring flexibility in managing their needs. As a result, businesses can achieve greater operational efficiency and improved client engagement through the use of this versatile platform.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Freshdesk
Google Workspace
IntraManager
Lime CRM
Microsoft 365
Microsoft Power BI
Salesforce
Upsales
Zendesk
Zisson

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
ChatGPT
Facebook Messenger
Instagram
Odoo
OpenAI
Pipedrive
Telegram

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Free
Open source
Free Version

Supported Platforms

SaaS

Supported Platforms

On-Prem
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Telavox

Date Founded

1924

Company Location

Denmark

Company Website

telavox.com

Company Facts

Organization Name

Issabel

Date Founded

2016

Company Location

Mexico

Company Website

www.issabel.com

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

Cloud PBX

Not specified

Meeting

Not specified

Telephony

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

Call Center

Not specified

PBX

Not specified

Telephony

Not specified

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