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What is TelcoSwitch?

TelcoSwitch is a leader in telecommunications advancements, committed to equipping UK businesses with cost-effective and efficient solutions for Unified Communications as a Service. We serve both channel partners and direct clients, providing clear and flexible licensing options that meet the unique needs of each organization. Our comprehensive technical training program, along with a dedicated support helpdesk based in London, contributes to our remarkable 97% customer satisfaction rating. Joining the TelcoSwitch channel partner network is entirely free, and we eliminate restrictive practices like forecasting and minimum commitments that could impede your growth. Our diverse array of resources, including training materials and sales documents for customer engagement, enables you to effectively promote your brand while being supported by our top-tier solutions and infrastructure. Additionally, we are committed to continuously improving our services, ensuring that our partners and customers receive exceptional value and support at every turn. We believe that by fostering a collaborative environment, we further enhance the success of all involved.

What is DialPhone?

DialPhone represents a groundbreaking platform that harnesses the power of AI to provide a holistic Unified Communications (UCaaS) and Contact Center (CCaaS) solution, which allows businesses to manage both customer interactions and internal communications seamlessly through one cloud-based dashboard. This adaptable platform encompasses a wide array of features, such as business calling, SMS messaging, video conferencing, collaborative team chat, an AI-enhanced receptionist, smart interactive voice response (IVR), call management, recording capabilities, analytics, and robust contact center tools. Through the use of AI-driven automation and cloud communication technologies, organizations can greatly improve customer satisfaction, reduce missed calls, streamline their workflows, and enhance team productivity. DialPhone serves a broad spectrum of users, ranging from small businesses to large corporations, all seeking a state-of-the-art telephony system that is equipped with advanced communication tools. The platform effectively facilitates various functions, including customer service, sales initiatives, remote teamwork, and overall business operation management, while upholding the crucial standards of reliability, scalability, and security necessary for enterprise-level applications. Furthermore, its intuitive user interface allows organizations to quickly adjust and incorporate it into their current systems, ensuring a smooth transition. In doing so, DialPhone positions itself as an invaluable asset for organizations aiming to elevate their communication strategies.

Media

Media

Integrations Supported

Integrations Supported

Salesforce
Zapier

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

$24/month/user
There are two more plan for more features.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

TelcoSwitch

Date Founded

2015

Company Location

United Kingdom

Company Website

telcoswitch.com

Company Facts

Organization Name

DialPhone

Date Founded

2026

Company Location

Hong Kong

Company Website

www.dialphone.com

Categories and Features

Business VoIP

Not specified

UCaaS

Not specified

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
IVR / Voice Recognition
Virtual Call Center

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Chat / Messaging
Fax Management
Voice Mail

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