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What is Telephox?

Our BPA software is tailored specifically to address the distinct requirements of your organization, facilitating improved operational excellence, empowering your team, and providing increased value to your customers. By automating routine and predictable tasks, you can optimize your workflows and simplify operations. This flexibility allows your staff to focus on critical business activities, ranging from onboarding procedures to comprehensive reporting. Enhance your productivity by reducing the time spent on tedious manual tasks, while also significantly decreasing the likelihood of errors through automated workflows. Effortlessly and securely integrate your data to broaden your operational potential. Shift from managing physical documents to pioneering efficiency and innovation. With our BPA technology, you can eliminate the need for labor-intensive tasks that are prone to errors, ultimately creating a more agile and precise business environment. Consequently, your organization can prioritize strategic goals instead of becoming overwhelmed by monotonous processes, allowing for greater innovation and growth. As a bonus, this transition can lead to improved employee satisfaction, as team members engage in more meaningful and impactful work.

What is Fusion Connect?

A single call can link all aspects of your business operations. Fusion Connect serves as your Managed Services Provider, delivering comprehensive internet solutions for SDWAN, business VoIP (UCaaS), internet connectivity, secure networking, and various other needs. Their Business VoIP service features Internet-based faxing and softphone capabilities, ensuring compatibility with both Windows and Mac systems, as well as a range of other devices to maximize usability. Additionally, Fusion Connect is dedicated to enhancing your business communication and connectivity experience.

Media

Media

Integrations Supported

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite
NetSuite CRM
Salesforce
Sugar Sell
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19.95/month/user
Starting price$19.95/month/user
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Telephox

Company Website

telephox.com

Company Facts

Organization Name

Fusion Connect

Date Founded

1996

Company Location

United States

Company Website

www.fusionconnect.com

Categories and Features

Business VoIP

Call Recording
IVR / Voice Recognition
Unified Communications

Telephony

Auto-Dialer
IVR / Voice Recognition
Predictive Dialer
VoIP

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Managed Hosting

Not specified

SIP Trunk

Caller ID
Multiple DID Options
PSTN Forwarding
e911

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Voice Mail

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