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What is TeliDesk?

Cost-effective phone and SMS solutions tailored for small enterprises. Why invest heavily in a phone system for your small business when you can have an efficient alternative? Everyone needs a reliable phone service. With TeliDesk, a user-friendly platform, you can set up your phone solution in just 15 minutes. Say goodbye to intricate phone systems that require extensive setup times. Your business is yours to manage, including your communication services. The Virtual Office feature empowers you to design a telecom solution that meets your specific requirements. You can make adjustments online from anywhere, at any time. Simply log in to begin! The more you call, the more you save, and as your business expands, so do your savings. Automatic payments can be made effortlessly using credit cards, PayPal, or debit cards, with cash payment options also available for your convenience. Additionally, Virtual Office offers a distinctive capability, enabling you to determine the destination for your incoming calls, allowing you to route them to any phone with our intuitive interface. This flexibility ensures that you never miss an important communication, regardless of where you are.

What is Calilio?

Calilio is a cloud-based business phone system and AI call center software that helps businesses manage customer calls, SMS/MMS, virtual numbers, routing, recordings, monitoring, analytics, and AI-powered call reports from one platform. The software is designed for startups, small businesses, growing teams, franchises, sales teams, support teams, remote teams, and call centers. Businesses can use Calilio to replace traditional PBX systems, manage phone numbers from 100+ countries, share business numbers across team members, route calls to the right department, run outbound campaigns, monitor active calls, and review performance through call analytics. For inbound teams, Calilio supports IVR, call forwarding, business hours, voicemail, call transfer, call recording, and live call monitoring. For outbound teams, it offers contact import, power dialer, custom caller ID, call disposition, notes, tags, and call history. Its AI call reports can include transcription, summary, sentiment analysis, reason for call, conclusion, resolution, and follow-up suggestions, helping teams understand conversations without manually reviewing every recording.

Media

Media

Integrations Supported

Integrations Supported

LeadHeed
Pabbly Connect
Pipedrive

API Availability

API Availability

Pricing Information

$9.95/user/month
Unlimited Seat at $9.95/user/month
Value Pack A - $59.95, 8 line, 99 Users
Value Pack B - $99.95, 12 line, 99 Users
Free Version
Free Trial Offered?

Pricing Information

$15 Per user/month
Standard Plan- $15 (Per user per month)
Premium plan- $35 (Per User per month)
Enterprise plan- Custom (Contact Sales)

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

TeliDesk

Date Founded

2010

Company Location

United States

Company Website

www.telidesk.com

Company Facts

Organization Name

Calilio

Date Founded

2023

Company Location

Robinson Road, Singapore, 048545, Raffles Place, Singapore

Company Website

www.calilio.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
IVR / Voice Recognition
Mobile Access

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Unified Communications

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Virtual Extensions

Virtual Phone Number

Not specified

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