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What is TellerGraph?

For a considerable duration, TELLERGRAPH has proven to be the standard for tools focused on branch staffing solutions. Its usage has been adopted by a wide array of financial institutions, and it also reaches the phone support and order departments of various non-bank entities. This adaptable tool is particularly suited for any setting where customer wait times are a concern. The TELLERGRAPH Teller Staffing Model functions on a personal computer, determining ideal staffing levels based on set maximum wait times and other parameters designated by the institution. The software provides a visual representation of staffing requirements throughout the day, broken down by each day of the week. These visual aids facilitate comparisons between existing staffing levels and suggested schedules, aiding in the enhancement of both customer service and employee productivity. Furthermore, service and activity benchmarks can be customized for different locations, allowing for up to four service areas in each branch, thereby offering a thorough overview of staffing and scheduling information. This adaptability guarantees that every branch can effectively address its specific operational needs while optimizing overall performance. Consequently, TELLERGRAPH remains an essential asset for improving branch efficiency across the board.

What is Stay Staffed?

Stay Staffed provides cloud-based management software designed to help organizations of all sizes improve cost efficiency, increase employee retention, and elevate overall morale. Our Vendor Staffing Management (VSM) solutions eliminate the necessity for any upfront hardware or software investments while effectively enhancing productivity and reducing operational expenses. The web-based Candidate Direct Marketplace® by StayStaffed is versatile enough to suit any organization, offering an ideal technological solution for managing contingent staffing requirements through a cohesive process. Furthermore, our VMS significantly enhances key HR metrics, including cost per hire, vacancy rates, time-to-fill, and hiring manager satisfaction. By merging our VMS technology with a tailored managed services approach, employers gain access to both exceptional contingent and permanent talent, while also enjoying a more efficient staffing process that aligns with their workforce management goals. Ultimately, Stay Staffed empowers organizations to refine their staffing strategies, thereby significantly boosting their overall operational efficiency and adaptability in a competitive landscape. In doing so, we not only facilitate better hiring outcomes but also support a positive organizational culture that values employee engagement.

Media

Media

Integrations Supported

Stackpile

Integrations Supported

Syniti Data Connectivity
Syniti Knowledge Platform

API Availability

API Availability

Pricing Information

$10000 one-time payment

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Castle Creative Services

Date Founded

1981

Company Location

United States

Company Website

www.castlecreative.com/tellergraph.htm

Company Facts

Organization Name

Stay Staffed

Company Location

United States

Company Website

www.staystaffed.com

Categories and Features

Banking

Compliance Tracking
Corporate Banking

Categories and Features

Vendor Management

Not specified

Workforce Management

Not specified

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