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What is Teloz?

The Teloz cloud contact center facilitates effortless collaboration among team members, clients, and various integrations within a unified platform, markedly improving your organization's productivity and operational effectiveness. By bringing together all vital communications, you can strengthen your business processes. Discover one of the most comprehensive cloud phone systems accessible globally. With a cooperative contact center, you can ensure seamless experiences for both customers and agents. Embrace new opportunities with advanced data while integrating the applications your teams depend on. As your business evolves, the calling functionalities will adapt to meet your customers' needs. Enhance the impact of your voice solutions through smart call routing, performance analytics for your workforce, and additional features that elevate customer engagement and satisfaction in the Teloz cloud contact center. We understand the significant hurdles your business faces today, and we are dedicated to supporting your success. This all-encompassing strategy not only optimizes your operations but also cultivates a more unified work atmosphere while preparing your organization for future growth.

What is StringeeX?

This groundbreaking approach eliminates the necessity for investments in infrastructure, IT resources, or operational personnel. By utilizing free internal phone calls, organizations can potentially reduce phone subscription costs by up to 50%. The incorporation of AI for automating processes, in conjunction with callbots and chatbots, significantly boosts agent productivity and efficiency. With a client base exceeding 800 and servicing 40 million end-users, the platform proudly maintains an impressive operational stability rate of 99.9%. It offers in-depth analytics to assess contact center efficiency and monitor agent performance metrics, which aids in effective management oversight. Furthermore, StringeeX allows organizations to securely store customer information through customizable fields, enabling agents to instantly recognize callers upon their arrival. Agents also have the ability to document customer issues via a ticketing system, ensuring smooth tracking while addressing client inquiries and enhancing the quality of service. This collection of features not only empowers organizations to refine their customer service practices but also significantly boosts overall customer satisfaction, creating a more favorable experience for all involved. Ultimately, the solution stands as a transformative asset for companies aiming to elevate their operational capabilities while minimizing costs.

Media

Media

Integrations Supported

Ajoxi
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft 365
Salesforce
WhatsApp
Zapier
Zendesk
Zoho CRM

Integrations Supported

Ajoxi
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft 365
Salesforce
WhatsApp
Zapier
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$3.99 per month
Free Trial Offered?
Free Version

Pricing Information

$12 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Teloz

Company Location

United States

Company Website

www.teloz.com

Company Facts

Organization Name

StringeeX

Company Website

stringeex.com

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

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