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What is Telzio?

Telzio provides VoIP phone systems tailored for businesses, serving leading organizations worldwide. As a premier cloud-based phone solution, Telzio guarantees exceptional uptime and offers a wide array of features alongside an intuitive interface that simplifies the setup process. Users can access toll-free numbers, efficient call center routing, real-time analytics, call insights, and numerous additional functionalities. One standout aspect of Telzio is its innovative usage-based pricing model, which can help businesses lower their monthly telecommunications costs by an average of 30%. The service includes unlimited users, the ability for simultaneous calls, and call recording, along with voicemail transcription capabilities. Moreover, Telzio ensures that assistance is readily available with its 24/7 customer support service, providing peace of mind for businesses at any hour.

What is 800response?

800response presents a comprehensive solution for lead generation, tracking, and analyzing customer interactions, designed to effectively manage the practices involved at the top of the sales funnel. This platform ensures precise tracking and focused lead nurturing through the use of customer profile data and interaction analytics. Our services cater to a diverse range of businesses, spanning from small to medium enterprises, as well as multi-location franchise systems and dealer networks, including contact centers, helping them to enhance and streamline their customer acquisition and engagement processes. Additionally, we provide robust tools to track and evaluate campaign performance while continually assessing the customer experience to drive improvements. By leveraging our solutions, companies can significantly boost their operational efficiency and effectiveness in reaching potential clients.

Media

Media

Integrations Supported

Google Analytics
Google Workspace
Microsoft Entra ID
Okta
Stripe
Vtiger Help Desk
Zapier

Integrations Supported

LeadPerfection
Microsoft Excel

API Availability

Has API

API Availability

Pricing Information

$50/month for unlimited users
Only pay for what you use.
No user fees or startup costs.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Telzio

Date Founded

2013

Company Location

United States

Company Website

telzio.com

Company Facts

Organization Name

800response

Date Founded

1990

Company Location

United States

Company Website

800response.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Scheduled Recording

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Categories and Features

Business Intelligence

Data Analysis
Trend / Problem Indicators
Visual Analytics

Call Recording

Archiving
Instant Retrieval
On-Demand Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
Keyword Tracking

Customer Journey Mapping Tools

Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export

Data Analysis

Data Discovery
Data Visualization
Sentiment Analysis
Text Analytics

Lead Capture

Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing

Lead Generation

Contact Discovery
Lead Capture
Lead Database Integration
Prospecting Tools

Reporting

Report Export
Scheduled / Automated Reports

Sales Coaching

Assessments
Call Recording
Goal Setting / Tracking
Onboarding
Performance Metrics

Speech Recognition

Audio Capture
Automatic Transcription
Call Analysis
Multi-Languages
Speech-to-Text Analysis
Voice Recognition

Vanity Phone Number

Not specified

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